The role of the Manager, Voice Telecom Services covers multiple areas:
Strategy, leadership, management and assistance for ongoing support relating to hosted voice telecoms systems and call centers across all areas of Tenet.
Strategy, leadership, management and assistance for projects relating to hosted voice telecoms systems and call centers across all areas of Tenet.
The ability to bring knowledge and experience to all other areas of voice telecoms including, but not limited to, carriers, PBX, voicemail, call management and hardware support.
Identify and track costs and savings across capital and open budgets relating to voice telecoms.
The ability to work with third party vendors in relation to technology, services and contractual term discussions.
This position will also serve as the customer facing technical leader for hosted voice solutions.
Minimum of 10 years of Voice Telecoms experience.
Minimum of 5 years experience with hosted voice telecoms and call centers.
Minimum of 3 years of Leadership Experience in a matrix organization spanning technical, leadership and project management disciplines
Minimum of 3 years of experience managing or working in an outsourced IT Team
Strong communication skills
Bachelor Degree or equivalent work experience
Primary Location: Dallas, Texas
Facility: 979-Dallas, Texas
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005042993
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.