Colorado Hospital Association (CHA) is the leading voice of Colorado’s hospital and health system community. Representing more than 100 hospitals and health systems throughout the state, CHA serves as a trusted, credible and reliable resource on health issues, hospital data and trends for its members, media, policymakers and the general public. Through CHA, Colorado’s hospitals and health systems work together in their shared commitment to improve health and health care in Colorado. For more information on CHA, visit www.cha.com.
The Senior Manager of Education is responsible for building and deploying a new educational approach that can be successful in both a COVID-19 and post-COVID-19 environment. A successful approach is one that showcases CHA expertise, demonstrates value to CHA members and fosters effective adult learning through a variety of modalities. The Senior Manager of Education leads the design, planning, development and execution of a variety of strategically focused educational programs for CHA members. Educational programs should feature CHA expertise on topics of value to its membership; such programs can include data analytics, patient safety and quality improvement, emergency preparedness, regulatory requirements and financial performance. In addition to creating a vision that ensures the Association’s educational programming anticipates and considers the future knowledge and skills required by CHA members and is financially sustainable this individual will cultivate effective and successful professional working relationships with all CHA departments in order to provide counsel and guidance about the form, timing, content and design of CHA education programs.
Essential Job Duties and Responsibilities:
Responsible for leading the planning, developing and executing educational programs designed for CHA members
Oversees and leads the team in the production of annual education/member events and, potentially, conferences
Stays well-informed of current issues and developments affecting hospitals and health care, and proactively identifies educational opportunities
Develops innovative, strategic educational opportunities that maximize participation and effectiveness of education materials for CHA members
Consults with CHA departments in the planning of education material utilizing evidence-based adult learning practices
Works collaboratively with other CHA departments to develop programs with learning objectives that contribute to the Association’s strategic direction
Works with education staff to evaluate proposed educational programs developed by others for inclusion in CHA educational offerings
Determines the most effective and efficient means for delivering education programs to ensure maximum participation and financial success
Leads the team to ensure educational programs are executed with the highest level of professionalism and efficiency
May include securing faculty and venues for educational programs, including the negotiation of related contracts
Actively collaborates, as appropriate, with the American Hospital Association, state hospital associations in the region and nationally and other health care, academic and business organizations for which there is a common interest and/or audience
Manages the education team and process to create innovative package of benefits that successfully cultivates sponsorships to help support educational programs
Work with SVP to develop an annual budget for, and ensuring the financial success and long-term financial viability of the Association’s educational programming
Manages education team staff to ensure creation of association member benefits and sales meets the organization budget.
Maintains relationship with American Hospital Association with regards membership coordination
Leverages the latest technology to improve and enhance the overall experience of those attending CHA educational events
Oversees the development of survey and research methods to query stakeholders and target audiences to accurately evaluate the value of educational programs and guide the development of future educational events
Supervises Education Manager and Senior Education Coordinator
Knowledge, Skills and Experience required (unless otherwise noted):
Bachelor’s Degree in health care, business administration or related education field (advanced degree is desirable)
Minimum of five years’ experience in health care or related area
Current knowledge of the unique issues facing hospitals and the broader spectrum of health care delivery and payment systems
Experience in leading the development and execution of educational programming and project management
Experience and knowledge in leading the creation of effective education/learning for adult learners
Exceptional written and oral communication
Supervisory experience desired
Experience in managing departmental budgets
Professional and diplomatic demeanor
Qualifications and Competencies
Self-starter with ability to think and lead strategically and build creatively
Strong attention to detail and accuracy
Demonstrated customer service and consultant-oriented approach
Strong written, verbal and interpersonal communication skills
Ability to work well under pressure and within short deadlines
Analytical problem-solving ability
Ability to work independently with limited supervision and to complete tasks on time
Independent thinker with a strong desire to lead and build
Physical Demands / Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working conditions are normal for a fast-paced office work environment.
Presentation of technical material in group settings required occasionally.
Individuals may need to sit or stand as needed.
Occasional weekend or evening work may be needed.
May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.
Material and Equipment Directly Used:
Personal computer with Microsoft Office 365 software applications.
Multi-line telephone with voice mail
Virtual Meeting Platforms
Hiring salary range:
$85,000 – $95,000 annually, benefits eligible
The hiring salary range represents a targeted hiring range based on candidate’s experience, education, and/or skill level. The actual starting salary may be more or less depending on individual qualifications and does not represent the full salary range.
NOTE:This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. Nothing in this job description shall create or is intended to create, or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.
Internal Number: Feb8
About Colorado Hospital Association
The Colorado Hospital Association represents all types and sizes of hospitals throughout Colorado: private and government-operated, metropolitan and rural, investor-owned and not-for-profit. Our members care for more than 471,000 people in general, academic, specialty and rehabilitation hospitals. More than 8 million outpatient visits - including surgeries, home healthcare and emergency room visits - were recorded. With more than 55,000 people employed (full-time equivalents) and a combined payroll and benefits of more than $3.3 billion, Colorado hospitals are important to the state as major economic and employment contributors as well as health care providers.