As a Patient Food Services Manager, in the Food Services Department at Children’s Health, you will be primarily responsible for leading patient services staff to ensure meals are properly prepared, plated, and delivered to patients. Ensure patient/ customer and employee safety and satisfaction. Provide leadership and managerial support in the hiring, scheduling, and development of patient services staff. The ideal candidate would be a registered dietitian in order to provide nutritional guidance.
The Patient Services Manager is responsible for monitoring quality metrics and changes in practice that impact clinical, financial, or operational outcomes and develops action plans to address areas for improvement
In this role, you will be expected to:
Supervise, train, round with and manage the performance of the food service team leaders, diet office, kitchen, tray line, and patient meal delivery staff;
Oversee the patient services operations by continually monitoring operational performance (diet compliance, timely and accurate delivery of meals and snacks, accuracy of portions, quality and temperature of food, employee hospitality, etc.), through competency checks, audits, and assessments. Develop and implement actions plans when deficiencies are identified.
Demonstrate knowledge of the needs related to our population. Recognize and implement initiatives that will meet the specific needs of the patients we serve.
Manage resources and materials to ensure quality, adequacy of supply and costs within budgetary guidelines.
Children’s Health offers competitive pay, a comprehensive benefits program and opportunities for learning and career development. We promote a diverse and inclusive workplace, and our team members have a voice in their work through surveys and town halls.
Required: Two-year Associate’s degree with 4 years’ experience and Certified Dietary Manager (CDM) or Four-year Bachelor’s degree with 2 year’s experience and either one of CDM/RD
Internal Number: 61327
About Childrens Health Dallas
For more than 100 years, our mission has been to make life better for children. Since our humble beginnings in 1913 as a baby camp, we have had a long-standing commitment to our community that includes not only high-quality patient care but also advocacy, education and preventive care with an unwavering focus on our mission.
We take great pride in serving as one of the largest and most prestigious pediatric health care providers in the county and as the leading pediatric health system in North Texas. Through our academic affiliation with UT Southwestern, we are a leader in life-changing treatments, innovative technology and ground-breaking research. We are honored to be consistently recognized among the top children’s hospitals in the country by U.S. News & World Report.
As the North Texas community grows, we remain committed to keeping alive Children’s Health? Founder Nurse May Smith’s spirit of courage, dedication to excellence and service to the families in our communities while providing world-class care.
Our commitment to our community reaches beyond our walls and into schools, social-service organizations, corporate boardrooms, city halls and legislative chambers. In... addition to providing health care, we often serve as a voice for the voiceless and an advocate for the children who have no vote and no lobbying group to speak on their behalf.