Summary The Manager of Practice Operations will oversee market operations, and conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organizations Mission, Vision and Values. The Manager will manage and direct the activities in the market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, Meaningful Use attestations, business information systems, practice profile analysis and compliance with regulatory bodies.
Duties include weekly rounding with staff and physicians ensuring that practices are functioning as expected.
Coordination with practice managers related to practice operations; and ensuring effective on-boarding of new physicians and staff including the acquisition of space, procurement of supplies and equipment.
Promotes practice initiatives such as referral management, TOS collections, and task management.
Works closely with the Market Operations Director to develop and implement goals and objectives for the market, and with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs.
Works to ensure regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate.
Performs duties while demonstrating strong, interpersonal and communication skills that allows work to flow in a positive, constructive, and professional manner.
Works with all team members to facilitate congenial and professional working relationships with subordinates, peers, and superiors thus creating a harmonious work environment.
Ensures that all contacts with patients, senior leadership, managers, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner.
Answers telephones in a prompt and courteous manner.
Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations.
Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.
Education Bachelorâ��s degree or an equivalent combination of education and experience
Experience Four or more years of progressive and hands-on managerial experience in a medical practice including management responsibility of all operational areas including HR and finance
Primary Location: Phoenix, Arizona
Facility: Staff Abrazo Medical Group
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2105002794
About Staff Abrazo Medical Group
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.