Vice President - Ambulatory Services

Basic Purpose of The Job:

• Serves as operational executive for ETCH ambulatory services to include specialty practices, primary care practices, outpatient rehabilitation services, ETCH Outpatient Centers, Physician relations, hospital-based clinics, and non-hospital provider-based clinics. Serves as a liaison for hospital administration and outside parties/agencies. Build effective relationships within ETCH and Medical Staff leadership.  Lead and direct strategic assessment and alignment of resources to advance innovative ambulatory practice models. Collaborate with ETCH senior executive and physician leadership to develop and implement strategy, business plans, operating systems and capital allocation plans in alignment with broader ETCH goals and objectives.  Develop and implement programs that improve efficiency by reviewing and refining processes, patient experience, and physician satisfaction, while increasing revenue, reducing costs.  Manage day-to-day operations of ETCH Ambulatory Services to ensure quality, safety, patient satisfaction, performance improvement, productivity, and bottom-line results. Increase the use of relevant data and benchmarking as it applies to ambulatory practice.  Work collaboratively with and take professional guidance from ETCH Chief Officers (Operations, Finance, Nursing, and Medical and Quality). Develop and implement ambulatory quality improvement initiatives in collaboration with members of the administrative and physician leadership. Serve as lead for ambulatory master planning, capital allocation and facility development. Develop and implement facility space plans aimed at accomplishing optimal clinic space allocations, both on campus as a part of the Hospital’s direct delivery platform and off-campus as a part of the overarching ETCH Enterprise.  Direct and monitor the overall ambulatory budget and planning processes; identify opportunities for capital investment, expense reduction and efficiency improvement. Effectively dialogue with physicians and staff regarding ambulatory care issues and opportunities.  Plan, assign and review work of staff to ensure that objectives are met. Hire, train, develop and manage staff to ensure that a qualified staff exists to meet group objectives.  Perform other related duties and participate in special projects as assigned.