The Vascular and Interventional Services (VIS) Supervisor has daily oversite of the outpatient clinical and clerical Interventional Radiology teams at Atrium Health Main and Atrium Health Cabarrus. This position leads both teams and serves as the main point of reference for providers and is responsible for managing the daily IR clinic workflow. This position serves as front line resource between the employees, providers and Atrium facilities for IR clinic operations.
Completion of daily tasks that include but are not limited to coordination of patient appointments, obtaining insurance authorizations, and any other duties assigned
Daily workflow oversite of outpatient clinical offices, ensuring that all necessary clinical supplies and equipment are available and operational
Responsible for overall operations, leadership, direction and coordination of employees and activities within the designated area(s) of responsibility, including performance appraisals and coaching of staff
Works with physicians and staff to develop and implement procedures that facilitate efficient, safe and quality services
Address and resolve internal and external customer and patient concerns
Works with Compliance Senior Management in maintaining site preparedness for external and internal related inspections and audits
What We Need:
3-5 years knowledge of outpatient clinical operations
Previous healthcare office supervision experience
Bachelor’s Degree required (Healthcare preferred)
Knowledge of company and compliance policies and procedures
Ability to read and write guidelines and protocols
Experience with Microsoft products, especially Outlook, Excel, Word and PowerPoint
Strong leadership skills, Excellent interpersonal, written and verbal communication skills
Ability to effectively train employees
Ability to multitask and detail oriented
Ability to travel and work between two clinic sites on a weekly basis
Internal Number: 489
About Charlotte Radiology
Charlotte Radiology is the area's imaging experts. Having served Mecklenburg and surrounding counties in both NC and SC since 1967, Charlotte Radiology is one of the largest radiology groups in the country with more than 500 employees and doctors and is a founding partner of US Radiology Specialists. Charlotte Radiology owns and operates 15 breast centers, a mobile breast center program, two vein centers, several vascular and interventional radiology sites and jointly owns five free-standing imaging centers. Greater than 90% of our employees directly touch patient care and are comprised of 95+ radiologists, 25 advanced care professionals, 160+ technologists and nurses and 150+ outpatient support staff professionals. Backed by an administrative team of more than 65 employees, we together consistently earn an overall patient satisfaction score of greater than 95%. Our radiologists’ training span a wide range of subspecialties from mammography and musculoskeletal imaging to pediatrics and interventional radiology, and they interpret and/or perform more than 1.5 million studies annually for 18 hospitals, 30+ imaging centers and a multitude of health care providers.
Our Vision: To b...e recognized as the provider of choice – where people come first.
Our Mission: Through collaborative teamwork, we will provide quality-driven, innovative, customer-focused services that exceed expectations.