Job ID: 21-16961 Type: Regular Full-Time System Office 1919 Building
At Legacy, our mission is to make life better for our patients, our staff and the community. As part of that mission, we continuously review the quality and safety of our services, and we look for ways to build upon our existing strengths. If quality improvement is an area in which you thrive and you have a passion for leading successful teams, you may be an ideal fit for this position.
Utilizing advanced knowledge of Improvement Science and measurement approaches, the Manager of Quality Data Measurement provides leadership, project management and comprehensive consultation for the system wide data management process. Provides high-level data support and analysis to assist with setting organizational priorities. Oversees Quality Data Measurement Team personnel and resources. Responsible for the coordination, reliability, and integrity of facility and system-wide performance data used for quality and safety improvement activities, as well as regulatory compliance and public reporting. Provides expertise, consultation, and educational support so that process improvements, clinical outcomes, and service quality are enhanced.
Supports integration of Quality and Safety improvement through Data Management strategic and operational planning
Participates in Quality Strategy & Leadership Committee, which is accountable for strategic and operational planning and implementation of quality and safety initiatives.
Serves as a role model, sharing knowledge and providing education in Quality Data Measurement to facilitate meeting departmental, facility, and organizational strategic objectives.
Provides leadership for data management process.
Supports system-wide quality improvement efforts through the implementation and maintenance of measurement and data systems as well as statistical analysis of quality outcomes and preparation of analytical reports and presentations to determine and initiate action on priorities.
Provides consultation on the data management process; analyzes and interprets clinical data for a variety of users.
Acts as a liaison between Quality Leadership and other Program Data registries/databases to ensure integrity and usefulness of quality data.
Promotes consistent and meaningful data management and quality methodology system-wide.
Provides direction/leadership for standardizing, collating, compiling and disseminating quality data and data collection processes, such as: system-wide quality dashboard indicators, customer service surveys, The Joint Commission (TJC) and Centers for Medicare and Medicaid Services (CMS) Core Measure initiatives, patient incident reports, etc. Identifies variances and supports process improvement activities through data analysis and identification of practice guidelines to reduce variances and improve quality of care.
Plans, leads and supports data management activities to enhance integrity and quality of data.
Provides consultation on formulating requests for data, fully utilizing the system databases and/or survey techniques to address operational issues/outcomes.
Facilitates use of statistical analysis to enhance data display.
Produces regular, meaningful and consistent reports, analyses and graphs for departments, functional areas, board, and/or other constituents.
Plans, leads and supports integration of clinical outcomes studies across the continuum to enhance quality of care.
Sets priorities through identification of practice variations.
Participates in quality improvement activities and investigates variances from standard of practice, trending those variances and problem solving specific variances that interfere with the ability to provide efficient and cost-effective care.
Provides consultation and education in improvement science so that clinical practice improvement and service quality are enhanced.
Supports activities to ensure compliance with regulatory standards.
Assists with development of The Joint Commission readiness plan and provides support to meet CMS, OSHA, OMPRO, state requirements and public reporting.
Bachelors degree in science, math, business, computer science or equivalent experience.
Minimum of 5 years experience within a Healthcare environment. Knowledge of data management processes and improvement science methodologies required. Knowledge of statistical analysis tools, data reporting and survey technologies required. Three years experience providing quality improvement program leadership and working with CMS Core Measures preferred.
Capable of managing work processes within a team environment.
Demonstrated ability to do systematic, thorough problem solving.
Ability to anticipate, initiate, and resolve system operational issues and problems. Thorough understanding of current developments and trends in systems management, healthcare and evolving technology advancements.
Demonstrated ability to handle multiple tasks and prioritize workload for effective and efficient resolution of system and user needs.
Demonstrated ability to prepare and analyze statistical reports.
Ability to transfer assessment of customer needs into effective data management processes.
LEADING AT LEGACY
Demonstrates the ability to act consistently with Legacy’s Values in Action, exemplifies our core organizational values, and exhibits the leadership competencies outlined in Leading at Legacy.