Basic Purpose of The Job: Responsible for establishing and coordinating a multidisciplinary approach to neonatal and pediatric surgical quality and performance improvement across the continuum of case. Leads the administrative, strategic, and clinical direction of the Surgical & Trauma Quality and Safety Program through development, implementation, and ongoing evaluation of Children’s Surgery & Trauma Verification Status.
Reporting Structure: This position reports to the Medical Director for the East Tennessee Children’s Hospital Surgery Program and Director of Quality & Patient Safety. Supervises the Surgical Quality Program and Surgical Clinical Reviewer (1.0 FTE).
Minimum Required Education: Bachelor’s degree in Nursing required. Master’s degree in healthcare related field preferred. Program manager must maintain a minimum of 16 hours of pediatric continuing education per year.
Required Licenses/Certifications: Licensed RN in the State of RN or other compact state required. CPHQ, TNCC, PALS, and/or ACLS preferred.
Minimum Work Experience: 3-5 years of clinical surgery experience required. Minimum of 1 year of supervisory experience required. Pediatric experience is preferred. Previous managerial experience in surgery or RN Educator in a surgical environment preferred.
• Proven on the job leadership skills working with multidisciplinary patient care providers in a hospital setting. • Leader who can set clear goals for their team, coaches to improve performance, and inspires and drives positive outcomes. A leader who can communicate information in a timely manner, innovative and encourages new approaches, and employs strategies to overcome resistance to change.
Internal Number: 8863
About East Tennessee Children's Hospital
At East Tennessee Children's Hospital, we are leading the way to healthy children through exceptional, comprehensive family-centered care, wellness and education. Our 152-bed hospital is certified by the state of Tennessee as the only Comprehensive Regional Pediatric Center in East Tennessee and is accredited by the Joint Commission. East Tennessee Children's Hospital in Knoxville is a private, independent, not-for-profit pediatric medical center that has served children since 1937. Since our first day in 1937, we have had an "open-door" policy that no child will be denied care because of race, religion or their parents' ability to pay their child's medical bill. As a Comprehensive Regional Pediatric Center, Children's Hospital offers full capabilities to care for seriously ill children in a unique pediatric environment and offers the services of many different pediatric subspecialties. Children's Hospital works jointly with the University of Tennessee Medical Center to ensure that injured children in this region receive trauma care at the institution most appropriate for the child's needs. As a comprehensive center, we are responsible for assisting smaller hospitals to meet the re...quirements of their selected designations, primarily by providing pediatric health care training opportunities to these hospitals.