Risk Management and Patient Safety Coordinator - AdventHealth Medical Group
Location Address: 2600 Westhall, Maitland, FL
Top Reasons to work at AdventHealth Medical Group
Faith based & mission driven organization
Central Florida’s premier multi-specialty medical group
Comprehensive Employee Benefits such as Educational Reimbursement
CREATION Health employee wellness and lifestyle programs
Positive working climate to support a work life balance
Work Hours/Shift: Monday-Friday 8am-5pm
You Will Be Responsible For:
Responsible for review, investigation, and processing of Quality-Related events in the internal event report system for assigned area and identification of adverse events for purpose of reporting to the
Department of Health in compliance with Florida Statutes.
Manages the identification, investigation, and resolution of patient care related grievances per established patient grievance protocol.
Investigates and reports to the Director of Risk Management any occurrence which has the potential to give rise to a claim, per established protocol.
Facilitates the processing of significant events and Root Cause Analysis process.
Analyzes significant events for development of appropriate Risk Reduction Strategies in an effort to prevent similar occurrences.
Participates directly in the development of evidence-based education for employees and/or providers on pertinent Risk Management and patient safety issues as identified through tracking and trending of events and as a result of root cause analysis.
Ensures Patient Safety and Risk Management activities and processes are in compliance with Patient Safety and Quality Improvement Act.
Utilizes knowledge of evidence-based practices and literature to develop and implement provider-based initiatives that support the Patient Safety Plan, including Executive Rounding, and Citizenship.
Collaborates with PQ/PI, Compliance and Quality Improvement and Clinical Excellence Team to guide and implement risk reduction strategies and physician related quality improvement processes consistent with established safety principles.
Participate in assigned medical group committees related to safety and quality of clinical care and patient experience.
What You Will Need:
Bachelors Degree in a Healthcare related field OR Associates Degree in a Healthcare related field plus two years of experience in a healthcare related field
Hospital and/or Medical Group operational knowledge, preferred
Proficiency in Cerner, Athena, or Epic and Risk Management Software, preferred
Registered Nurse, other clinical professional or minimum of two years of experience in a healthcare-related field, preferred
Previous experience in Risk Management, strongly preferred
Successful completion of state approved Risk Management Course, preferred
Patient Safety training or certificate, preferred
Understand medical technology, terminology medical procedures/treatments, their usual risks, and expected outcomes
Ability to build relationships, understand conflict resolution, and grievance management techniques
Ability to prioritize a diverse workload and possess the ability to work under pressure and deadlines
Possesses strong knowledge of Federal Legislation and State Statutes relevant to Risk Management and Patient Safety activities (i.e. PSQIA)
Ability to research, prepare comprehensive reports, and recommend and implement successful strategies
Proficiency in Microsoft Office Suite
The Risk Management and Patient Safety Coordinator (RMPSC) under the direction of the Director of Risk Management is responsible for reviewing, identifying, and reducing risks to AdventHealth Medical Group (AHMG), its providers, staff, patients, and visitors. The RMPSC will identify and report potential adverse and compensatory events to the Director of Risk Management. The RMPSC will participate in the implementation and coordination of assigned key Patient Safety initiatives and identified risk reduction strategies. The RMPSC assists and collaborates with the operational directors and other AdventHealth teams to improve identified patient safety and quality issues that facilitate improvement of patient outcomes in the medical group. The RMPSC has knowledge of rules and regulations for compliance with the Patient Safety and Quality Improvement Act. Participating in outstanding customer service and accepting responsibility in maintaining relationships that are equally respectful to all.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.