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Program Director, Consumer Strategy & Engagement at AdventHealth Orlando
Top Reasons to work at AdventHealth Orlando
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
We offer great benefits with immediate Health Insurance coverage
Career growth and advancement potential
Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
Work Hours/Shift: Full Time / Day
You Will Be Responsible For:
In partnership with the Executive Director, develop, recommend, and coordinate long-range plans and strategies to create an environment that is consumer-centric and achieves business growth through expansion of products and market share. Ensuring division wide deployment of the Consumer Aspiration Strategies.
Responsible for program leadership on behalf of the Executive Director, working closely with the Executive Sponsors and project teams of CFD strategic initiatives and operational leaders in the Central Florid Division. Leads project teams for new or emerging initiatives, developing proposals to meet Senior Leadership expectations and standards (I.e. Seamless epic role out for consumers and consumer network build)
Drive development of strategic initiatives by structuring complex issues into phased workstreams and deliverables. Ensure project goals and objectives are achieved within the project scope and timeframe established by the Chief Consumer Officer and management committees. Develop and present comprehensive and strategic business value propositions and plans.
Aligns with Executive Director in development, management and execution of critical projects and touchpoints with entities (internal and external), budget preparation and ongoing tracking, progress/milestone accountability and reporting to Boards, committees, internal and external audiences. Including the development and reporting on key metrics.
What You Will Need: Required:
EDUCATION AND EXPERIENCE REQUIRED:
Five (5) years of relevant experience within healthcare and/or consumer strategy/experience
Bachelor’s degree in business or healthcare related fields
Project Management Experience (3) years
The Program Director, Consumer Strategy & Engagement, Central Florida Division (CFD) is responsible for developing and leading comprehensive methods to direct the execution of multiple and interrelated programs and top initiatives required for the achievement of the CFD Consumer vision. This critical role is accountable for system wide program oversight, prioritized escalation, timeline visibility and knowledge transfer. Collaborates with executives and leaders across all corporate functions and operational divisions to facilitate, coordinate and implement the portfolio of strategic initiatives that have been prioritized by the Chief Consumer Officer and CFD senior executives. Programs and initiatives may include, but are not limited to, consumer data and growth strategies, strategic consumer facing transformation initiatives, governance model, technical implementations and mission integration and fulfillment. This individual must have the mental agility to be both a strategic thinker and a tactical leader, capable of understanding and communicating alignment of initiatives to the Vision as well as project objectives, value propositions and resource requirements.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.