The Nurse Manager (NM) position is located in the Nursing Service of the Ralph H. Johnson VA Medical Center (VAMC) in Charleston, SC. The Nurse Manager (NM) executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex patient care. The NM demonstrates performance and leadership that is broad enough to improve the care for a group of patients. The NM is responsible for the documented outcomes at the program or service level. Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility, VISN, or VACO. Program is defined as a substantial coordinated group of activities impacting patients and/or employees. Duties include but not limited to the following: - Planning work to be accomplished by subordinates, setting priorities and preparing schedules for completion of work. - Assigning work to subordinates based on priorities, selective consideration of the difficulty and the requirements of the assignments, and the capabilities of subordinates. - Guiding, developing and supporting staff from a leadership perspective. - Hearing and resolving complaints of subordinates and referring more serious complaints not resolved to higher level supervisors. - Evaluating the performance of subordinates. - Making recommendations for appointments, advancements or reassignments of subordinates. - Giving advice, counsel, or instruction to subordinate personnel on work and administrative matters. - Recommending and/or taking disciplinary action where appropriate. - Identifying developmental and training needs of subordinates and providing or making provision for such development and training. - Maintain unit and staff readiness for various survey teams. - Leading and organizing delivery of care to assure continuity of care and accountability for practice, including access to care and discharge planning. - Using advanced clinical knowledge/judgment to promote staff involvement in planning, decision-making and evaluating outcomes. - Functioning as an expert in clinical practice and/or areas related to the assigned roles and responsibilities. - Systematic evaluation of current practice, and formulating outcomes for groups of patients and/or organizational processes within an area of expertise. - Using professional standards of care, scientific evidence and practice to evaluate programs and/or service activities. Additionally, responsible for performance improvement, customer service/patient satisfaction, patient and employee safety, interviewing applicants, employee relations, standards of care and practice, the work environment, and accreditation and regulatory standards. Actively develops and manages collaborative partnerships with physicians and other clinicians. Responsible for staffing their units on a continual basis (24/7), validating the daily patient classifications, and working with other Nurse Managers to identify and share resources. Responsible for time scheduling of the unit, coaches staff, deals with employee conduct and performance issues, completes recurring reports and performance evaluations in a timely manner. Participates on service and medical center committees and task forces to improve nursing practice and patient care. Identifies educational needs of staff and ensures that these needs are addressed. Has an integral role in supporting and facilitating student nurse clinical experiences, as well as orienting new Nurse Managers. Works in partnership with the union and adheres to EEO principles. In the absence of a Nurse Manager, the Assistant Nurse Manager will be designated to handle administrative and clinical issues, such as staffing coverage, granting leave, and patient and/or staff issues. Work Schedule: Full-Time, Monday-Friday 7:30am-4:00pm; May be required to work Overtime/Shift/Holiday as deemed necessary by Management. Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required ???????This position is eligible for the Education Debt Reduction Program (EDRP), a student loan reimbursement program. To participate in the program, you must meet specific individual eligibility requirements in accordance with VHA Policy 1021 and submit your application within four months of appointment. The final award amount (up to $200,000) and eligibility period (one to five years) is determined by the VHA Education Loan Repayment Services office. The EDRP Coordinator, Ms. Pauline Stewart, can be reached at Pauline.Stewart@va.gov.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.