*Incentives Not Available* The incumbent serves as the Program Manager for the Workplace Violence Prevention Program and is responsible for clinical and administrative oversight of the following VAPSHCS programs: Disruptive Behavior Committee (DBC), Employee Threat Assessment Team (ETAT), Prevention and Management of Disruptive Behavior (PMDB) Program, Disruptive Behavior Reporting System (DBRS), the Workplace Behavioral Risk Assessment (WBRA), and Critical Incident Response Team (CIRT). The incumbent coordinates program implementation with multiple clinical and administrative services across all campus locations and sites of care, including but not limited to: Police Service, Nursing Service, Social Work Service, Mental Health Service, Human Resources, Regional Counsel, Office of the Inspector General, and VAPSHCS Executive Leadership Team. The incumbent may provide clinical interventions to the Veteran populations served by the programs. The incumbent supervises a group of employees and provides administrative, technical, and clinical supervision necessary for accomplishing the work of the units. Program management responsibilities include: Develop and maintain standard operating procedures to provide clear guidelines and facility expectations for staff. Have knowledge and skill in the management/administration of staff to include supervision, consultation, negotiation, and monitoring. Manage the administrative and clinical aspects of the Workplace Violence Prevention Program for the VA Puget Sound Health Care System. Coordinate interdisciplinary staff as the Chair of the Disruptive Behavior Committee, the lead for the Threat Management Team, Co-Chair CIRT and the PMDB Trainers in collaboration with Police Service, Nursing Service, physicians, Executive Leadership, mental health professionals, Human Resource Service, Regional Counsel, Office of the Inspector General, and Social Work Service professionals with oversight for the program budget. Participate in selection of staff members for assigned areas and is responsible for staff development, distribution of workloads, scheduling tours of duty and leaves, performance appraisals, and review of workload activities. Plan, establish, and implement system-wide policies and procedures; develop individual and/or group goals and objectives, as well as monitor, operate, evaluate, coordinate, and oversee staff members. Conduct ongoing intensive reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing bodies. Establish guidelines and performance expectations for staff which are clearly communicated through the formal employee performance management system. Observe workers' performance; demonstrate and conduct work performance critiques. Offer informal feedback and periodically evaluate employee performance. Develop work improvement plans, recommending personnel actions as necessary. Provide advice and counsel to workers related to work and administrative matters. Invoke disciplinary measures as appropriate to the authority delegated in this area. Review and approve or disapprove leave requests. Responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices regarding race, color, religion, sex, and affirmative action. Perform a wide range of services and provide technical assistance locally while interacting directly with VISN20 and VACO authorities in response to and support of national directives. Perform program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, state, etc.). Develop and maintain standard operating procedures, policies, and practice guidelines for the Workplace Violence Prevention Program, VAPSHCS's Disruptive Behavior Committee, Patient Threat Assessment Team, and the Disruptive Behavior Evaluation Clinic. Provide training, orientation, consultation, and guidance as it relates to disruptive behavior throughout the Health Care System. Must have in-depth knowledge of practices to prevent disruptive behavior in the workplace and be able to respond to traumatic incidents which involve employees through the CIRT process. Lead and/or facilitate clinical, facility-wide process improvements to address employee safety. Ensure all new employees complete Level 1 Prevention and Management of Disruptive Behavior (PMDB) training, and all applicable additional levels of PMDB training based on the risk exposure to disruptive/violent behaviors as determined by the Workplace Behavioral Risk Assessment (WBRA) within 90 days of employment as well as all biannual/recurring training. Enter and track all patient behavior flags and to ensure that recurring behavior flag assessments are completed by the Disruptive Behavior Committee in accordance with handbook regulations, with results and recommendations effectively and efficiently communicated to Executive Leadership. Provide briefing reports to local facility, VISN, and National leadership. Work Schedule: Mon-Fri, 8:00am to 4:30pm. Some telework may be an option in the future. Financial Disclosure Report: Not required.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.