JOB SUMMARY Under the direction of the BSWH System Director, Revenue Cycle Performance & Optimization, the Regional Director Hospital Revenue Cycle Performance will serve as the revenue cycle liaison for hospital leadership in their assigned region. The Regional Director Hospital Revenue Cycle Performance will lead a team that will provide facility-specific reporting on financial performance and partner with regional hospital leadership to create and implement action plans to drive improvement of revenue cycle metrics to enhance financial performance. In addition, they will facilitate communication to drive consistent patient experiences and performance across facilities in their assigned region.
ESSENTIAL FUNCTIONS OF THE ROLE The Regional Director Hospital Revenue Cycle is to serve as the internal revenue cycle liaison for hospital leadership for assigned region, responding to stakeholder needs and supporting revenue cycle related initiatives. The director works withregional hospital leadership to ensure understanding of revenue cycle processes and metrics and Assesses how facilities across assigned region are performing financially, including denials trending and analysis. The director provides direction and development support to ensure facility strategic objectives are met, including development of actions plans for metrics not meeting established goals and facilitates regularly scheduling meetings onsite with regional leaders to report financial performance, opportunities, training and improvement plans with key stakeholders. This director will work collaboratively with the Revenue Cycle teams to implement best practices for Epic. Provide oversight of billing, claims, and follow-up items related to the operations of the facilities. Analyze regional facility efficiencies and provide feedback for improvements in operations. Establishes and maintains strong working relationships with Revenue Cycle leaders and fosters a strong working relationship with supporting organizations (coding, IS, managed care). Challenges best practices and seeks opportunities to drive process improvements, ensuring standardization across the region. Identifies training needs to enhance performance and coordinates deployment with training team.
KEY SUCCESS FACTORS The ideal candidate must have knowledge of internal revenue cycle metrics, processes and terminology as it relates to the continuum of care for inpatients, hospital and clinic environments, operations, revenue cycle services, CMS regulations and medical terminology. The ideal candidate must have strong verbal, written and communication skills and have the strong ability to establish relationships including executives and front-line staff.
OTHER DETAILS - Specialty/Department/Practice - Hospital Revenue Cycle - Shift/Schedule – Full-time - Benefits - Our competitive benefits package includes Immediate eligibility for health and welfare benefits, 401(k) savings plan with dollar-for-dollar match up to 5%, Tuition Reimbursement, PTO accrual beginning Day 1. Please note, benefits may vary based upon position type and/or level.
- EDUCATION - Bachelors or Equivalent Exp
- EXPERIENCE - A minimum of 3 years experience required
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!