Facility Program Manager - V10 Pharmacy Contact Center
The incumbent serves as a Pharmacy Quality and Education Manager in a VISN Clinical Contact Center (CCC) as part of an interdisciplinary healthcare team. The Pharmacy Quality and Education Manager is a registered pharmacist that evaluates the provision of pharmacy services within the CCC to promote efficiency and effectiveness of patient care and build confidence that quality requirements will be fulfilled. Must be willing to move/live within a 50 mile radius of a VISN 10 Medical Center. Program Management: Develops and evaluates training programs or customer service initiatives at the program or VISN level. Provides clinical expertise in the application of the pharmacy processes to complex patient care, organizational processes and/or systems, improving patient outcomes at the pr
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