Pharmacy Program Manager (Community Living Center)
Veterans Affairs, Veterans Health Administration
Location: San Francisco, California
Internal Number: 613104000
The CLC Pharmacy Program Manager (PPM) is a licensed professional who works collaboratively serving as a medication expert in geriatrics. The PPM will be responsible for the professional and administrative management of the geriatrics services provided by the Pharmacy Service to veterans residing in the (CLC). The PPM will be responsible for the professional and administrative management of the geriatrics services provided by the Pharmacy Service to veterans residing in the (CLC). The major duties of the PPM include, but may not be limited to: Develops, implements, and maintains the geriatrics pharmacy program to improve outcomes of veterans residing in the CLC. Identifies outcome measures to evaluate success of the program and identify opportunities for improvement. Collaborates with CLC providers, nursing, nutrition, and speech therapy services to proactively create, review, and update local treatment guidelines, clinical pathways, policies, and dosing protocols on a regular basis. Attends and participates in relevant committees, work groups, and task forces, such as the Pharmacy Quality Improvement (QI), SFVAHCS Nursing-Pharmacy, and Disruptive Behavior committees. Serves as the pharmacy representative for CLC committees and workgroups such as the falls prevention program, dementia capable care, clinical operations, and Cognitive Abilities, Life with Meaning (CALM). Builds strong working relationships with other services within the organization which contribute to care of veterans residing in the CLC. Participates in P&T Committee functions and assignments as required, (e.g., ADE monitoring, medication misadventure reporting, Medication Utilization Evaluation (MUE) activities, drug monographs/reviews, and protocol reviews). Works to develop, upgrade, and disseminate acceptable criteria for use of formulary and non-formulary medications and other high cost items directed at employing cost effectiveness without compromising the quality of patient care. Collaborates with other pharmacy program managers and supervisors (e.g. Antimicrobial Stewardship Program Manager or Inpatient Operations supervisors) to integrate the CLC program into the global mission of the department. Participates in continuous QI and systems redesign initiatives to assist with the continual improvement of procedures, policies, and overall performance of the program. Completes and presents reports related to medication use to CLC and pharmacy committees as necessary (e.g. psychoactive medication QI reporting to the CLC clinical operations committee) Collaborates with the CLC Minimum Data Set (MDS) coordinators to ensure medication-related elements of the MDS and care plans are completed in a timely manner to meet CDC requirements. Maintains continuous readiness for internal and external quality reviews. Ensures that SFVAHCS pharmacy services meet or exceed all applicable local policy, VA, FDA, CDC and DEA regulations, Federal and State Law, and accreditation standards for CLC pharmaceutical care. Serves as the pharmacy program representative for CLC accreditation surveys. Routinely benchmarks with national contemporary programs, makes recommendations for clinical pharmacy services, and leads program changes for the CLC. Actively demonstrates the willingness to generate cost containment ideas and then implements and enforces departmental and/or institutional programs to support the effective use of available resources. Maintains current knowledge, responsibility, understanding and oversight of all VISN 21 PBM, local and national performance measures in the CLC. Maintains current knowledge for access and use of VISN 21 PBM dashboards. Reviews and uses dashboards to ensure and project compliance with performance measures and to provide population-based management to meet measures. Performs physical assessment and patient interviews; prescribing (initiating, monitoring, and adjusting) drug therapy; communicating with the patient and other health care professionals; and documenting all activities in the electronic medical record system. Interfaces with providers, including physicians, PAs, ARNPs in the design and continued evaluation of the Veteran's treatment regimen to achieve optimization of rational and cost-effective drug therapy. Recognizes patient presentation of signs, symptoms, laboratory tests and diagnoses, recognizes and lists important medical problems, disease states, symptoms or abnormal laboratory values that may necessitate altering the therapeutic regimen or which may be induced by drug therapy. Monitors, assesses and documents therapeutic and adverse effects of drug therapy (including drug interactions) through selection and evaluation of physical and laboratory parameters. Provides physicians and other providers a resource for discussion of medical problems requiring a pharmaceutical intervention. Makes recommendations to the provider for optimal management of drug induced problems either verbally or in writing. Provides medication reconciliation at all appropriate patient encounters and transitions of care. Work Schedule: Mon-Fri, 08:00am-04:30pm Telework: Not available Virtual: This is not a virtual position. Position Title/Functional Statement #:Pharmacy Program Manager (Community Living Center)/PD000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.