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Cape Canaveral Hospital

Cocoa Beach, Florida

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San Francisco Community Clinic Consortium

San Francisco, California

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IFDHE

20001, D.C.

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University of New Haven

West Haven, Connecticut

Children's Hospital of Orange County

Orange, California

Legacy Health

Tualatin, Oregon

Boston Health Care for the Homeless Program

Boston, Massachusetts

Legacy Health

Portland, Oregon

JobTarget

Portland, Oregon

Charleston Area Medical Center Health System

Charleston, West Virginia

Novant Health, Inc.

Winston-Salem, North Carolina

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Avoca Search

Solano County, California

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Hospice of the Piedmont

Charlottesville, Virginia

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Biolife Plasma Services

Eau Claire, Wisconsin

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ChristianaCare Health System

Newark, Delaware

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Biolife Plasma Services

Harrisburg, Pennsylvania

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Geisinger

Scranton, Pennsylvania

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Geisinger

Scranton, Pennsylvania

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Valley Baptist Medical Center - Brownsville

Brownsville, Texas

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Manager Customer Service Operations
Job SummaryManages a Health Plan Customer Service Team. Performs oversight of achieving metrics, resource allocation, process improvement, coordinating training and ensuring policy development/updates related to claim and enrollment functions. Assists administration in developing the team's annual operating budget, participating in and/or leading interdepartmental workgroups involved in strategic planning, developing and reviewing policies and procedures.Job DutiesParticipates in development of performance standards for Customer Service teams, evaluates actual performance against standards, and implements action plans for improvement.Manages resource allocation in order to realize efficient production.Acts as a liaison between all customer se


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