Faxing utilization clinical reviews to third party payers
Monitoring receipt and distribution of third party payer requests and logs
Assists with locating appropriate facilities for placement of patients moving to another level of care
Facilitation of the transfer to alternate care facilities including transport arrangements
Facilitating referrals for home care services
Provides backup administrative/clerical assistance to department administrative assistant
Assists with providing patients with Medicare Important Message (IM) per policy
Insurance authorization follow up
Assists CM staff with clerical duties such as faxing and telephone support
Performs other duties as assigned
What you will need:
High School graduate or equivalent required.
Minimum one year office experience, preferably in a medical setting.
Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
Excellent interpersonal and communication skills are required.
Medical terminology helpful.
Good public relations/clerical and computer skills.
The Case Management Assistant provides clerical support to the Case Managers and Social Workers to facilitate and execute discharge plans and other related activities as needed. Provides administrative support for the Case Management Department in the absence of department secretary.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.