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Associate Program Manager
Description Associate Program Manager - Patient Experience & Service JOB SUMMARY: Assists in planning, coordinating and executing programs with some guidance. KEY RESPONSIBILITIES: Database Management / Quality Management Identify areas across VUMC that should/should not be surveyed Submit request forms to survey vendor to add/remove areas to survey process Monitor files submitted for survey process Combine multiple databases to gain a better understanding of the surveyed areas Training Assist with training users on the patient experience portal Manage and update training materials Coordinate trainin
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