The Manager will partner and advocate with leadership and other stakeholders both internally and externally to drive prescription and revenue capture rates by providing patients with comprehensive access services. This position employs strong knowledge of third party billing, revenue cycle, healthcare operations and market trends to ensure operational goals and objectives are clearly defined and met. This position represents Pharmacy Services programs and solutions effectively to key stakeholders positioning for long-term growth in the benefit verification and payer procurement space.
The Manager will have excellent consultative, project management, presentation, analytic and problem solving expertise and can adeptly use interpersonal, customer service and collaboration skills to build relationships, influence outcomes, drive stakeholder satisfaction and program outcomes.
Manages the day-to-day operations to oversee pharmacy services including verification or insurance benefits, financial counseling, research and support.
Partner with human resources and other teams on human capital initiatives that ensure recruitment of high quality candidates, foster staff engagement, encourage professional development and provide appropriate training and orientation.
Drive a culture of continuous improvement using lean management tools to support, challenge and evolve processes to achieve pharmacy operational goals.
Maintain knowledge, ensures and facilitates compliance with all relevant laws, regulations, policies, procedures and standards.
Strategically plan, negotiate and influence the interactions and relationships with key internal and external stakeholders to achieve revenue capture goals and grow business.
Lead the team to ensure high level of service provided to stakeholders and patients including collaborating, coaching and influencing stakeholders to ensure seamless service delivery and high client satisfaction.
Provide consultative services regarding design and service improvement.
Responsible for timely and accurate analysis and decision making to support business performance, operational and financial objectives.
Perform other responsibilities as needed/assigned.
Bachelors Degree in business, health care or related field or the equivalent related work experience.
Five years experience in healthcare business office at least one year of which was with billing, collections and third party payers.
One year of leadership experience.
Demonstrated proficiency in Microsoft Office products
Excellent interpersonal and written communication and presentation skills
Registered Technician with Minnesota Board of Pharmacy
Pharmacy certification with the Pharmacy Technician Certification Board
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.