The Mental Health Director of Community Based Outpatient Clinic (CBOC) Operations has administrative supervisory oversight for the staff and operations of Mental Health services offered in all VA North Texas CBOC locations, including those in Fort Worth, Bonham, Tyler, Grand Prairie, Plano, Sherman and Denton, as well as the Tele Mental Health Team, Garland VA and the Primary Care Mental Health Integration (PCMHI) clinic in Dallas. As the VA North Texas Health Care System (VANTHCS) Mental Health Director of CBOC Operations, the incumbent will be assigned to the Mental Health Service. The MH DIR CBOC OPS will work under the direct supervision of the Associate Chief of Staff (ACOS) for Mental Health. The MH Director of CBOC Operations has a substantial role in the management and leadership of the Mental Health Service as a member of the Mental Health Executive Leadership Group (MH ELG). The MH ELG is composed of 9 executive members who collectively determine the overall operational and functional goals and policies for the Mental Health Service. The ELG is led by the ACOS for Mental Health and members include: the Deputy ACOS, the Administrative Officer, the Director of the Comprehensive Homeless Center Programs, the MH Director of CBOC Operations and the discipline chiefs for Psychology, Psychiatry, Social Work, and Nursing in Mental Health. A substantial portion of the workload directed by the Mental Health Director of CBOC Operations will be carried out at one or more locations that are physically removed from the Dallas VA Medical Center under conditions that make day-to-day supervision difficult to administer. Occasional travel will be required to the following CBOC locations: Denton CBOC, Fort Worth Outpatient Clinic, Granbury CBOC, Greenville CBOC, Sherman CBOC, Tyler VA Primary Care Clinic, Sam Rayburn Memorial Veterans Center, Plano VA Clinic, Grand Prairie VA Clinic and Garland VA Clinic. The Mental Health Service of the VA North Texas Health Care System values cultural diversity across our staff and training programs. Mental Health Service leaders are deeply committed to fostering an environment that is highly sensitive to and appreciative of all aspects of diversity. Our staff represent a variety of cultural backgrounds, competencies, interests, and theoretical orientations. We believe that increased self-awareness and appreciation for other viewpoints and cultures makes our service stronger and strengthens our ability to provide the highest quality of mental health care. Duties include but are not limited to: Oversees activation, development, operation and administration of Mental Health Service programs at all CBOC locations as well as the PMCHI Dallas program. Directs staffing, work assignments, services provided, program criteria, day-to-day program operations, and all reporting requirements of the Mental Health Service programs at all CBOC locations as well as the PMCHI Dallas program. Maintains current knowledge of relevant standards and regulations in order to ensure compliance with Joint Commission and other regulating agencies. Completes regular analysis and evaluation of program and performance data to identify trends and needs to enhance the quality of services for the Mental Health Service programs at all CBOC locations as well as the PMCHI Dallas program. Resolves staff and Veteran complaints and grievances; provides advice and counsel to staff related to work, and administrative matters; effects disciplinary measures as appropriate to the authority delegated in assigned teams, programs and units, Work Schedule: Monday - Friday 8:00a.m.- 4:30p.m. Telework: Not Available Virtual: This is not a virtual position. Position Title/Functional Statement #:Social Worker Program Manager/PD00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.