Penn State Health Milton S. Hershey Medical Center
Location: US:PA:Hershey Work Type: Full Time FTE: 1.0 Shift: Day Hours: 8:00a - 4:30p, Varied
SUMMARY OF POSITION:
The Penn State Health Heart and Vascular team is growing and searching for customer service focused schedulers to join us in our mission to provide an exceptional patient experience!
Our amazing team of schedulers serve each patient with the highest quality experience in every interaction every day. They are responsible for the scheduling of patient visits, pre-operative and/or diagnostic tests, and procedures for assigned area of responsibility.
This is a great opportunity for a computer savvy and service-oriented individual who enjoys a fast paced environment. The schedulers move quickly between various systems to ensure accurate documentation and workflow including Cerner Scheduling and Registration System, Power Chart, E-Messaging, and Microsoft Office.
This position requires a high sense of urgency and the ability to prioritize patient needs to ensure same day requests are scheduled as quickly as possible. In this role, or team of schedulers routinely engage with patients, staff, Faculty and Advanced Practice Providers as well as outside referring physicians and staff.
High School Diploma or equivalent required.
If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.