The Social Work Case Manager II (SWCMII) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, and evaluation appropriate to the scope of licensure. The SWCMII helps patients and their families address and resolve the social, financial, and psychological problems related to their health condition. The SWCMII identifies options and advocates for services to meet the patient's and family's comprehensive needs with available resources to promote quality cost-effective outcomes.
The SWCMII participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing ServiceFIRST behaviors in interactions with patients, families, and staff members.
a. Education: Graduation from an accredited school of Social Work with a Masters degree in Social Work.
b. Licensure/Certification: Licensed Master Social Worker (LMSW) required Licensed Clinical Social Worker (LCSW) preferred Related specialty certification required within two years of employment. Holds a current licensure in the State of Texas: Basic Life Support from a hospital-based American Heart Association (AHA) approved program.
2. Work Experience: Two (2) years experience as social worker in healthcare preferred; One (1) year experience in Case Management, Quality Management, or Discharge Planning preferred.
3. Management/Experience: One (1) year leadership experience preferred.
4. Equipment Operated: PC and office equipment related to job duties.
1. Communication Skills: Above Average Verbal (Heavy Public Contact) Exceptional Verbal (e.g., Public Speaking) Bilingual Skills Required No - Language(s): Spanish preferred Writing /Composing (Correspondence/ Reports)
2. Other Skills: Analytical, Medical Terms, Mathematics, PC, Word Proc.
3. Work Schedule: Weekends, Holidays, Flexible, Travel, On Call
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.