Administrative Support

1.0 FTE, 8 Hour Day Shift

At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The CSVP Coordinator provides administrative and operational support to the ACS Children's Surgery Verification Program, working under the direct supervision of the Children's Surgery Program Manager and the general supervision of the LPCHS Surgeon-in-Chief.

The CSVP Coordinator coordinates and prepares a wide range of logistic support for the CSVP, including meeting set-up, documentation, material compilation, distributing meeting minutes and tracking follow-up items. The Coordinator will work closely with the ACS team to develop and maintain the CSVP dashboards, extract and analyze data from existing databases and EPIC, ACS data submission, and contribute to the integration of NSQIP data according to ACS requirements.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Oversee and/or perform duties associated with scheduling, organizing, and operating committee meetings and complex conferences, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and managing event within budget.

• Coordinate & schedule Surgical & Procedural Quality Committee meetings. Additionally, Assist CSPM in preparing PowerPoint presentation for meetings and contribute to monthly agendas. Take meeting minutes for all ACS Quality Improvement meetings as directed.

• Schedule ACS verification meetings with surgical Chiefs & other department Leadership as directed.

• Create complex reports and spreadsheets which may utilize specialized software and systems, as well as EPIC report builds and data extraction.

• Update and maintains ACS CSVP databases with documents and other relevant project materials; manage database access.

• Create and maintains data dashboards and PowerPoint presentations that provide up to date results of project progress for CSVP manager and team. Works with CSPM and SiC to develop Program website.

• Create process maps to display current state and future state workflows. Support workflow project documentation.

• Compose and draft documents and correspondence for presentations, conferences, seminars, and reports; perform substantial editing and fact-checking. Create, maintain, modify, and/or ensure the accuracy of content in various documents, displays, reports, brochures, social media, and/or websites.

• Plan and schedule calendar(s) with limited consultation, resolve calendaring conflicts and arrange travel in compliance with unit, university, and sponsor policies.

• Collaborate with team members and other departments to improve efficiency and implement standards as related to the ACS Programs requirements and initiatives.

• Support the CSVP manager and Surgeon-in-Chief in structuring work and agreed upon key deliverables; tracks project completion status and updates team on status; informs team on upcoming milestones, deadlines, and other key dates.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: High School Diploma or GED equivalent. College level work preferred.

Experience: 4 year of directly related work experience preferably in an academic medical center.

License/Certification: None required.

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.

• Strong verbal and written communication skills.

• Ability to maintain and update databases.

• Advanced computer skills and demonstrated expertise with software (Microsoft Excel, PowerPoint and Word, and Box.

• Ability to handle complex projects.

• Ability to plan, organize, prioritize, work independently, and meet deadlines.

• Ability to analyze data, draw conclusions and interpret results.

• Ability to work effectively both as team player and independent contributor.

• Ability to work well with individuals at all levels of the organization.

• Ability to multi-task and work in a fast-paced work environment.

• Ability to adapt to and deal with change and ambiguity.

• Demonstrated success in following through and completing projects.

• Excellent organizational skills and attention to detail.

• Excellent customer service and interpersonal skills.

• Ability to prioritize, multi-task, and assign work to others.

• Ability to take initiative and ownership of projects.

• Ability to exercise sound judgment routinely and independently in making decisions.

Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer

L ucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.