Sr Director Operations, Akron Children's Health Collaborative
Akron Children's Hospital
Location: Akron, Ohio
Internal Number: 7626
About Akron Children's Hospital
Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org .
To treat every child as we would our own
To treat others as they would like to be treated
To turn no child away for any reason
Prior to the start date, full COVID-19 vaccination is required for employment. Full vaccination is defined as 14 days after the last received vaccination. Boosters are excluded from this requirement.
We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.
Hybrid, work from home & on site in Akron.
The Senior Director of Operations assumes responsibility for the operational management of Akron Children's Health Collaborative (ACHC). Operational management includes those departments that provide data and analytics support, activities that support the internal ACH and external Provider outreach network and management efforts, contracting services and financial processes that support the mission of ACHC. Collaborates with the Senior Director of Care Management and Chief Population Health Officer in the planning and directing of the administrative and clinical operations, contracting, finance, and business development for care management and care coordination operations within the sub-capitation model hosted by Akron Children's Health Collaborative (ACHC).
Supervises assigned management teams and provides direction, coaches, mentors, trains, develops and manages performance of each department and to overall ACHC goals and expectations.
Ensures the work environment is one that promotes employee engagement and retention and actively involves employees in work environment improvements.
Prepares, manages, and adheres to department budget to maintain expenditure control.
Provides visionary goals and strategic plans for designated departments.
Provides analytics support to support the delivery of quality care to patients.
Coordinates compliance processes associated with sub-capitation contracts and regulation and provides adherence to same.
Responsible for planning and directing the administrative, operations, contracting, finance, and business development to allow for adherence to the mission and program goals.
Plans, develops, implements, and monitors department and corporate policies, performance standards, goals, and objectives.
Evaluates and implements necessary quality improvement, customer service, programmatic growth, payor contracts and accreditation programs on a consistent basis.
Works collaboratively with the Medical Director in supporting the Provider network.
Coordinates compliance with ACH and ACHC corporate requirements.
Carries out the leadership and administrative responsibilities of management in an accurate, timely and results oriented manner.
Other duties as required
Experience: Acts Key member of management, understands the business, financials, industry, customers, and strategy.
Experience: Director level healthcare management experience is required.
Experience: Pediatric Healthcare required.
Demonstrates skill in leadership, interpersonal and communication skills, business, professional accountability, advocacy, relationship management and networking.
Experience working with all levels within an organization is required.
Demonstrates excellence in coordinating activities and multi-tasking is required.
Proficiency in MS Office (Outlook, Excel, Word, Power Point) is required.
Education and Experience
Education: MBA, MHA or advanced degree in clinical or business field.
Experience: A minimum of 7 years of healthcare or health insurance industry experience required.
Experience: Working in a management capacity in an organization managing value based/sub-capitation is preferred.
Years of experience supervising: 5 years supervising professional level and/or professional level clinical employees is required.
Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
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