Case Manager, Nurse -WakeMed Key Community Care (full-time)
WakeMed Health & Hospitals
Location: Raleigh, North Carolina
Internal Number: 45324
About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women's and children's services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children's Hospital, Women's Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children's Emergency Departments and a Level 1 Trauma Center. WakeMed's team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.
As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that promotes the valuing of differences, respect for people and cooperativeness among our diverse workforce. WakeMed does not discriminate against any employee or applicant in any terms or conditions of employment. All applicants/employees are considered for employment, transfer, promotion or training without regard to race, religion, color, gender, gender identity/expression, genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.
Position Information: The Case Manager, Nurse provides comprehensive care management services within a multidisciplinary team to support the success of the WKCC Population Health Management care model, designed to improve quality, reduce cost, promote optimal patient health and well-being across the continuum of care, and promote patient and provider satisfaction. Utilizes data analytics, population health principles, and quality measures to facilitate delivery of high quality, cost effective, patient-centered, holistic care to optimize patients health and health outcomes. Implements the case management process to assess, plan, implement, coordinate, monitor, and evaluate resources and services to promote optimal health and health outcomes of high risk, complex patients. Delegates care plan tasks to appropriate care team members. Collaborates with providers, practices, care team members, community agencies, and patients support networks. Promotes clients optimal health and self-management through advocacy, empowerment, multi-modal communication, education and coaching, identification of and connection with resources, facilitation of efficient service delivery, and promotion of a positive patient-PCP relationship. Supports providers and practices ability to deliver quality care and care management services. May include home, community, inpatient, and/or ambulatory-based patient encounters. Accountable for consistently achieving quality metrics.
Experience Requirements: 3 Years In Clinical - Case Management Or Clinical - Discharge Planning Or Clinical - Home or Community Health Or Nursing - Related Area Required - And 5 Years Preferred - And 1 Year Clinical - Utilization Management Or Quality Improvement Preferred
Education Required: Graduate Nursing Required - And Bachelor's Degree Required - And Bachelor's Degree Nursing Preferred
Licensure/Certification Requirements: Registered Nurse Required - And Certified Case Manager Required - Or Required - Within 24 Months of Hire
At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.