The Fresh Food Farmacy program is a program designed at using food as a way to manage health. The goal of the program is to decrease medication needs, increase nutritional education, create access to fresh food and manage health needs thru the support of a multidisciplinary care team. The Wellness Associate I for the Fresh Food Farmacy is an instrumental member of a multidisciplinary team, working within the community providing outreach to patients with medical and social needs. This position acts as a resource to coordinate and manage food distribution in Scranton. Under the direction of the Director, Health and Wellness, this individual serves to facilitate linkage to community and Geisinger resources that will enable the patient to obtain optimal health outcomes and remain safe in the community.
*Collaborates with food distribution staff regularly and determines client eligibility based on annual PA Dept. of Agriculture (PDA) income guidelines.
*Provides assistance to consumers with food selection and provides nutritional information and other services in conjunction with ADA and nutritional guidelines.
Maintains/updates client databases assuring secure and confidential integrity of client records in accordance with Geisinger Health System and food distributor policies.
*Develops and enhances public relations and community partnership to increase hunger awareness.
*Collaborates with the multidisciplinary team in the development and implementation of the care plan.
*Orders food and supplies for the pantry and oversees inventory deliveries from food distributor and community donors; works with RD on site to determine food bank needs, coordinate supplemental food suppliers and develop meal planning tools.
*Schedules appointments and performs clerical duties as needed. Support communication strategies in conjunction with the FFF operations team.
*Prepares inventory for distribution to consumers using client choice and FFF Rx model
*Maintains personal certification in Food Safety and assures pantry facility compliance.
Keeps up to date and accurate client and inventory distribution records as required by FDA
Prepares and provides monthly service reports to appropriate partners.
*Facilitates adherence to treatment plan by early identification and resolution of gaps in care.
Communicates all concerns to clinical team and manager as necessary, seeking support and guidance proactively. Provides reinforcement of the treatment plan under the direction of the Case Manager and/or Licensed Social Worker.
Builds relationships within the community in order to identify resources that are available to the patients i.e.: DME vendors, Home Health Agencies, Area Aging Office etc.
Provides information and facilitates enrollment and/or referrals for associated programs supporting the FFF
Provides directional and other general information to patients; as necessary, assures all services have been provided before the patient leaves
*Greets patients and families. Obtains all required demographic and insurance information as well as signatures to create an accurate registration record. Responsible for completion of all forms necessary for registration and claims adjudication. Collects HIPAA and Universal Authorization information when required.
Develops a thorough understanding and effectively communicates Fresh Food Farmacy initiatives. Supports regional teams, operations, new program design and implementation of new products/services.
Develops and implements tools to evaluate the effectiveness of the Fresh Food Farmacy program to manage outcomes.
Supports reporting needs, data management and outcomes. Maintains workflows and policies specific to the FFF initiative. Learns new software applications as needed and maintains databases. Coordinates ongoing record keeping and prepares reports as requested.
Participates on committees, as assigned, to represent and provide expertise related to the FFF program.
Maintains confidentiality of health information.
Performs other duties as required or assigned
*Denotes essential job functions.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).
Working conditions/physical demands:
Duties require exerting up to 50 pounds of force occasionally (approximately 10-33% of shift) and/or a negligible amount of force frequently to lift, carry, push and pull articles such as files, boxes, and bags of food.
High School Diploma or Equivalent (GED)- (Required)
Minimum of 5 years-Relevant experience* (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 1...3 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.