Clinical Operations Manager AdventHealth Sports Med & Rehab Heart of Florida
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Whole Person Wellbeing Resources
Mental Health Resources and Support
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
$5k Sign-on Bonus*
Be part of a Team of Winning Care that supports Orlando Magic, Tampa Bay Buccaneers, Daytona International Speedway, Walt Disney World, Dr. Phillips Center for the Performing Arts, Tampa Bay Lightning, Florida Citrus Sports, Orlando Solar Bears, Lakeland Magic, runDisney and Track Shack.
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Shift: Monday - Friday 7:00 am - 7:00 pm, hours will vary
The community you’ll be caring for: Therapy Patients in our Heart of Florida clinic
Location: 40124 US Highway 27, Davenport, FL 33837
The role you’ll contribute:
When you join our team of over 40 Outpatient Clinics across Central Florida, you will be part of a winning team of experts dedicated to whole-person care to help our patients heal, strengthen and renew. We serve patients Orange, Seminole, Osceola, Polk, Volusia, Flagler and Lake Counties with a dedicated Team of therapists, clinicians and staff willing to carry on AdventHealth’s mission in the communities we serve.
As the Clinical Operations Manager, you will maintain a therapeutic and business management philosophy including program development, labor analysis, standards of practice, staffing needs, process improvement and revenue management. Oversight of patient care assignment, scheduling and daily operations for successful performance in Team, Service, Clinical, Market and Finance pillars. As a licensed clinician, may provide direct and indirect patient care to an assigned group of patients in rehabilitation settings as needed.
The value you’ll bring to the team:
Consistently living AdventHealth Services Standards: Keep Me Safe, Love Me, Make It Easy, Own It, to ensure that every person, every time has an exceptional experience
Acts as a liaison between the Hospital Rehabilitation and Sports Medicine and other hospital staff, physicians, patients and/or patient families in order to investigate, respond and resolve complaints. Disseminates pertinent information to appropriate staff members as observed by the Director/Senior Manager
Actively participates in the development of staff clinical skills, and customers' and stakeholders' satisfaction. Monitors and develops plans related to customers' and stakeholders' satisfaction
Systematically monitors process improvement initiatives, document results and deploys information to staff for appropriate actions. Supports and facilitates clinical lead role, Clinical Excellence Program and residencies
Hires and orients new staff to assigned area to familiarize them with area processes, equipment, safety and operational plans, as demonstrated by staff correctly carrying out clinical care according to policies, procedures and protocols
Monitors staff and equipment needs, revenue, expenses and labor tracking. Establishes plan for variances and monitors results as observed by the Director/Senior Manager
Participates in marketing of the Rehabilitation and Sports Medicine program in hospital, community and to medical personnel as indicated. Actively engages in activities to improve internal and external awareness of Rehabilitation as a service line
Plans and implements employee engagement activities. Systematically provides staff with feedback regarding their performance. Counsels staff as needed, documents counseling sessions, monitors compliance and works with HR regarding disposition as needed
The expertise and experiences you’ll need to succeed:
Bachelors Degree and 3+ years experience
3 years Leadership Experience
Basic Life Support (BLS) Certification
Active State of Florida as a, Physical Therapist
Previous experience leading an a therapy team in a outpatient setting treating ortho and/or neuro patient population
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.