Details
Posted: 13-May-22
Location: Durham, North Carolina
Salary: Open
Categories:
Operations
PRMO:, established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke PrimaryCare. The PRMO focuses on streamlining the revenue cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke's reputation and mission of advancing health together. Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance.
Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Manager, Health Information Management who will embrace our mission of Advancing Health Together.
Job Title: MANAGER, HEALTH INFORMATION MGMT ( Record Integrity/Chart Completion)
Supervisory Responsibility: Yes
General Description of the Job Class
Plans, develops and manages activities, work load and special projects for the Health Information Management (HIM) Department to meet the standards set by the Hospital and Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
Duties and Responsibilities of this Level
- The Manager of Record Integrity will over see day-to-day operations and develop standardized processes that support medical record completion to maintain regulatory compliance.
- Responsible for holistically maintaining the integrity of the legal medical record and ensuring its regulatory compliance through chart audits, ongoing record reviews and facilitating education and training to physicians to support TJC and CMS regulations.
- Plans, organizes and manages the daily activities and workload for the Record Integrity and Chart Completion unit to meet the standards set by the hospital and regulatory agencies.
- Recommends fiscal or budgetary requirements necessary to maintain service within the department.
- Recruits, selects, trains and supervises subordinate personnel. Recommends various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
- Plan, develop and manage the orientation, educational programs and in-service training for the employees, clinical staff and executive leadership to enforce regulatory compliance.
- Reviews performance in area of supervision in relation to established goals to include standards and criteria, audit of deficiencies and follow-up; assists in implementing changes to effect continual improvement in services provides; and assures compliance with regulatory and legal requirements.
- Plans and conducts meetings with subordinates to ensure compliance with established departmental practices and to implement all new policies, changes and standards.
- Communicates with medical staff, house-staff and physicians' office support staff to determine needs, goals, and necessary changes in systems or policies.
- Prepares monthly, quarterly and annual statistical reports. Analyzes the data and develops any necessary corrective action plans.
- Supports/represents the Director of HIM, at hospital and health system meetings, by assuming on-call responsibility after hours and, as assigned, in the absence of the Director of HIM.
- Assists the Director of Health Information Services during inspection or review of Medical Records Department by outside organizations such as Joint Commission on Accreditation of Hospitals; revises and maintains a well organized policy and procedure manual.
- Works on special projects, as assigned.
- Perform other related duties incidental to the work described herein and performs other related work as required.
Required Qualifications at this Level
Education:
Requires a bachelors degree in Health Information Management, Computer Science or a related f eld.
Experience:
At least four years of experience in health information management, computer science, health services, patient accounting or patient management, with at least two years in a supervisory role.
Degrees, Licensure, and/or Certification:
RHIA, RHIT or eligible preferred.
Knowledge, Skills, and Abilities:
- Thorough knowledge of Joint Commission Elements of Performance that support the Record of Care Standard as well CMS's Conditions of Participation for the Record of Care, Provision of Care, and Information Management Standards.
- Considerable knowledge of the functions of the Health Information Management Department.
- Considerable knowledge of the principles of management and supervision.
- Ability to interpret and apply established hospital and departmental standards, regulations, and laws to specific operating problems.
- Knowledge of pertinent federal, state and local regulations governing records and reports of medical care, vital statistics and diseases.
- Ability to analyze and evaluate data and in formation and to apply established standards, regulations and laws to specific operating problems.
- Ability to develop and install new or revised systems and procedures to improve the maintenance and content of medical records.
- Ability to pla n, assign andsupervise the activities of subordinate employees.
- Ability to apply standards and evaluate productivity.
- Ability to compile complex records and reports.
- Ability to establish and maintain effective working relationships with other employees.
Distinguishing Characteristics of this Level
N/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
