Details
Posted: 14-May-22
Location: Danville, Pennsylvania
Type: Full Time
Salary: Open
Categories:
Operations
Job Summary
Responsible for all aspects of training in software applications to support system initiatives and mission via instructor led training, onsite support for clinical staff, and development of technical documentation. Responsible for collaboratively working with external vendors and clients to produce learning materials which effectively support the training and development of employees.
Job Duties
- Consult and coordinate with Geisinger project leaders to identify capability gaps impacting current and future business strategies.
- Prepare lesson plans including methods, materials, and documentation to be presented and revise, modify and develop course content to address current solution features, functions, and workflow to address client needs.
- Evaluate learning solution effectiveness using best practice methodologies aligned with performance and business outcomes.
- Conduct training and classroom-based coaching onsite and in virtual environments.
- Provides instructor led training to individuals and groups. Responds to 1:1 education request while remaining within Service Level Agreement expectations.
- Provide EHR product updates and optimization training. Assists in the testing and documentation of application upgrades.
- Obtain and maintain associated certifications and subsequent New Version Trainings.
- Develop subject matter expertise in assigned areas of specialty.
- Apply general medical terminology during training delivery when appropriate.
- Responsible for all aspects of training in software applications to support Revenue Management requirements and Geisinger initiatives and mission.
- Keep current on new technology developments in hardware, software, and direction of the industry.
- Conducts assessments, planning, organizing, and facilitating a broad range of employee development and training programs.
- Contributes to learning activities, audio-visual materials, instructor guides, and lesson plans.
- Collaborate with the Information Technology Department, business leads, other stakeholders, and management in the planning, design, implementation, and evaluation of training programs.
- Develop and maintain curriculum, supporting documents, and communication for assigned area(s) of responsibility.
Work is typically performed in an office environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).
Position Details
Education
High School Diploma or Equivalent (GED)- (Required)
Experience
Minimum of 4 years-Relevant experience* (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.