Pharmacy Program Manager - Pharmacy Informatics/Medication Quality and Safety The Pharmacy Program Manager - Pharmacy Informatics/Medication Quality and Safety serves as the Pharmacy Service Informaticist and Medication Safety Specialist for VA Central Iowa Health Care System (VACIHCS). The position reports to the Chief - Pharmacy Service. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). Grade Determinations: Facility Program Manager, GS-13 Experience: In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level, GS-12. These requirements include: 1. Knowledge of professional pharmacy practice. 2. Ability to communicate orally and in writing to both patients and health care staff. 3. Knowledge of laws, regulations, and accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security. 4. Skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. AND Knowledge, Skills, and Abilities: Pharmacists assigned to this position must demonstrate the following KSAs: a. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. b. Expert understanding of regulatory and quality standards for their program area. c. Ability to solve problems, coordinate and organize responsibilities to maximize outcomes in their program area or area of clinical expertise. d. Expert knowledge of a specialized area of clinical pharmacy practice or specialty area of pharmacy. e. Advanced skill in monitoring and assessing the outcome of drug therapies, including physical assessment and interpretation of laboratory and other diagnostic parameters. Preferred Experience: Masters of Science in Health Informatics and Analytics (MSHIA) 1-year or more previous experience with Pharmacy Informatics and Analytics through VistA, VSSC, CDW, SQL, Pyramid Analytics, Power BI, and VA dashboards 1-year or more previous experience with Pharmacy automation equipment (e.g., Omnicell, TCGRx, ScriptPro) and interface technology which supports this equipment through connectivity with Pharmacy computer operating systems 1-year or more previous experience performing ADPAC-related duties 1-year or more previous experience in focused and results driven medication safety-related data collection, analysis, quality improvement, and quality assurance References: VA HANDBOOK 5005/55, PART II, APPENDIX G15 The full performance level of this vacancy is GS-13. Physical Requirements: Light lifting, light carrying, reaching above shoulder, use of fingers, both hands required, walking, standing, repeated bending, climbing with legs, both legs required ["VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Duties include, but are not limited to: A. Serves as the liaison between local facility Pharmacy Service, VISN Pharmacy, national Pharmacy Benefits Management (PBM) and the Office of Electronic Health Record Modernization (OEHRM) for the purpose of coordinating Electronic Medical Record (EMR) and Cerner implementation and sustainment.\nB. Manages EMR related troubleshooting and supports Pharmacy Service staff with EMR problem resolution.\nC. Owns and manages all EMR/Cerner ticket and change request entries for the Pharmacy Service. Assists with OI&T ticket entry, tracking, and resolution.\nD. Provides administrative, technical, analytical, and automated data processing (ADP) support to the Pharmacy Service. Participates in Pharmacy Service information management leadership decisions, policy design, and compiles/submits ADP requests as requested.\nE. Makes configuration changes to hardware and software to meet evolving and complex computerized initiatives (e.g., EMR, BCMA, Patient Interfacing Systems, Pharmacy Automation Equipment, etc.) and Pharmacy Service needs. Serves as the coordinator to ensure that systems are fully integrated, resources are utilized effectively and efficiently, and objectives are met through testing, evaluation, and quality assurance.\nF. Serves as the liaison between Pharmacy Service and OI&T, Clinical Informatics, Biomed, and ADP coordinators from other service lines. Represents Pharmacy Service on committees, sub-committees, and workgroups at a local, VISN, and/or national level as assigned (e.g., Health Informatics Integrated Clinical Community, BCMA, Root Cause Analysis, etc.).\nG. Serves as the coordinator for the implementation and verification of new packages, program development, enhancement, troubleshooting, and problem prevention related to Pharmacy Service. Serves as the liaison to other service lines on issues related to all Pharmacy packages, to include the new Electronic Medical Record (EMR) modernization system.\nH. Collaborates with OI&T or Informatics staff to develop EMR solutions to operational problems. When the desired functionality is beyond the jurisdiction of local expertise, initiates the appropriate reports to request functionality at the national level.\nI. Responsible for the drug file management at a facility level in collaboration with the PBM national drug file team. Actively manages the EMR ordering menus to guide intuitive, safe, effective, and cost-conscious ordering of pharmaceutical products consistent with the VA National Formulary and national, VISN, and local initiatives. Actively involved in the local formulary conversion, cost-savings/cost-avoidance initiatives, therapeutic substitutions, and other projects with the Pharmacy Service Pharmaco-economist and Pharmacy Service leadership team.\nJ. Responsible for maintaining all Pharmacy Service computer programs which involve updating Pharmacy data base files (e.g., Pharmacy user profiles, Provider user profiles, allergies, drug interactions, adverse reactions, etc.). Collaborates with Credentialing & Privileging Service to establish Provider user profiles for controlled substance and non-controlled substance medication prescribing, NPI number, DEA number, credentialing/privileging approval periods, person class codes, taxonomy identification, etc.\nK. Serves as a backup ADPAC for the Pharmacy Service.\nL. Designs computerized files, templates, and databases to obtain automated clinical and administrative data used by Pharmacy Service to produce clinical and managerial reports through utilization of VistA, VSSC, CDW, SQL, Pyramid Analytics, Power BI, and various other programs and dashboards. Provides data upon request.\nM. Ensures compliance with VHA Directives, VHA Handbooks, local policy, and regulatory agency recommendations.\nN. Provides education to Pharmacy and non-Pharmacy staff and trainees on the operation of Pharmacy packages and automation as needed.\nO. Provides education to Pharmacy staff and trainees on all EMR system changes and updates.\nP. May serve as a preceptor to Pharmacy trainees (e.g., Pharmacy Residents, Pharmacy Students).\nQ. Completes all assigned training by the due date and maintains required certifications in current and good standing.\nR. Participates in self-development activities to maintain and improve professional competency. Work Schedule: Full-time; Monday through Friday, 0800-1630 (typically administrative hours) with occasional need for duty hours outside of administrative hours based upon service line needs.\nTelework: If approved, will be on an ad-hoc basis\nVirtual: This is not a virtual position.\nFunctional Statement #: 000000\nRelocation/Recruitment Incentives: Not authorized\nPermanent Change of Station (PCS): Not authorized\nFinancial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.