The Program Manager is an experienced project and program manager who will work on a variety of complex strategic initiatives but with a primary focus on managing the implementation of key Clinical Integration (CI) Program initiatives related to service line integration, growth, system and applications implementation, and optimization. The role is responsible for utilizing the end-to-end project management process from executive approval through governance, diligence, planning, integration to warm hand off to operations, and post-go-live review. This position works independently with clinical integration service line leaders, multi-disciplinary teams across the healthcare system, and external stakeholders to manage and successfully implement each initiative and acts as the point of accountability for delivering large scale, complex, and cross-functional implementations on time and on budget. The Program Manager will also manage program needs related to governance, systems, processes, and tools, including the data, analysis, and reporting.
Essential Functions and Responsibilities of the Job
Establish and maintain good relationships with executive sponsors and team members in order to define the scope of key Clinical Integration (CI) Program strategic initiatives related to service line integration, growth, system and applications implementation, and optimization.
Ability to establish and manage high-performing multidisciplinary teams to establish clear communications channels regarding project status and to effectively escalate and resolve issues in a timely manner.
Using strong facilitation and effective communication skills, manage project and program related meetings and communications.
Utilize independent thinking and decision-making in order to successfully implement initiatives throughout the project life cycle from executive approval through governance, diligence, planning, integration to warm hand off to operations, and post-go-live review.
Work with system leadership to develop and maintain Clinical Integration Program governance, systems, tools and processes.
Manage the data, analysis, and reporting needs of the CI Program for high-level research and reporting
Follow company policies, procedures and directives