Meritas Health is hiring an Executive of Hospital Services to join our team in the Northland! If you're looking for a great opportunity to serve our community and be part of a growing organization, join our Meritas team! Here at Meritas our mission is to provide hope and healing to every life we touch. Whether you are serving patients at a primary care practice, specialty practice, or in a support capacity, every team member works together to complete this mission. Joining Meritas means you are joining a family that is committed to serving our community and giving patients better quality of life. Reasons to Join Meritas: Comprehensive Benefits (Medical, Dental, Vision, Life, FSA) Employer match retirement plan Competitive wages Paid time off for personal/vacation/sick Six paid holidays per year Job Description: Under the direction of executive leadership, this position oversees the day-to-day operations of multiple hospital-based practice locations. Focuses on physician relationships, staff relations, customer service, conflict resolution, and financial management. Job Duties: Ensures hospital-based practices meet operational, revenue cycle, quality and financial benchmarks. Demonstrates human resource management through effective supervision, retention, performance and compliance with Meritas/NKCH Policies and Procedures, employment laws and regulatory standards. Meets with physicians and practice managers to ensure practices have effective and efficient clinical operations to include patient flow patterns to maximize physician schedules, referral management process, patient communication and scheduling to foster a customer service focus and culture. Monitors patient satisfaction by overseeing survey process, reviews patient feedback and resolves complaints for grievances that have been escalated above the practice manager. Maintains specialty certification programs by interpreting policies and educating Meritas managers, physicians, and team members. Understands and ensures regulatory and NKCH program compliance by monitoring progress reports and determining plans of action. Coordinates with hospital administration and personnel to ensure that the operations are effective and efficient within the system and for patients while maintaining quality Responsible for physician, APP and caregiver engagement within the service line. Performs all other duties as assigned. Minimum Requirements: Bachelor's degree in business or healthcare administration, Masters Degree in business or healthcare preferred Minimum of ten years experience, and thorough working knowledge in all aspects of medical management specifically on anesthesiology and hospital based practices Fellow in the American College of Medical Practice Executives (FACMPE), preferred Thorough working knowledge of EMR computer systems and working knowledge of risk management & regulatory statutes (e.g. HIPAA OSHA, CLIA). Excellent interpersonal skills: must have strong verbal & written communication skills. Additionally, strong revenue cycle management especially in the area of anesthesiology More Possibilities: As the largest network of providers in the Northland, we can offer you more opportunities to grow. Here at Meritas, we believe that together, we will become legendary for our commitment to remarkable patient care. If you are looking to better the lives of those in our community, then join our Meritas family, where your voice counts. Meritas Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.