Primary City/State:

Greeley, Colorado

Department Name:

ER Registration-Hosp

Work Shift:

Day

Job Category:

Revenue Cycle

Primary Location Salary Range:

$22.26/hr - $33.39/hr, based on education & experience

In accordance with Colorado???s EPEWA Equal Pay Transparency Rules.

If you???re looking to leverage your abilities to make a real difference ??? and real change in the health care industry ??? you belong at Banner Health. With facilities in six western states, we???re committed to not only providing the finest care possible, but to advancing the way care is provided. To achieve our vision, we seek driven professionals who embrace change and who possess the passion and skills to make it happen.

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Do you have a passion to provide superior customer service to all patients? Do you have experience in patient registration at a hospital or doctor's office setting, and want to continue to advance your career? We want to hear from you! Responsibilities of a Patient Access Associate Manager has oversight of 1 or more registration areas.?? Ensure team is providing superior customer service, takes ownership of key performance indicators for their area(s) of oversight, manages department schedules, partners with multiple internal/external customers.?? Responsible for growth and development of team members by providing routine feedback and clear development goals.

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So why should you choose us? It is simple????? A Patient Access Associate Manager is a great advancement opportunity into a leadership role in healthcare.?? At Banner Health, our Patient Access team is committed to the growth and development of our team members. This has resulted in several successful promotions into positions of greater scope and responsibility.?? We also have a robust education platform, reimbursement for nationally recognized certifications and financial incentives for performance.?? So join us on our journey to make health care easier, so life can be better.

A 378-bed Level II trauma center and acute care facility with over 3000 employees, North Colorado Medical Center is the largest hospital in the region. As a regional medical center, we provide community-based and specialty services for a service area that includes southern Wyoming, western Nebraska, western Kansas and northeastern Colorado. In order to provide the most compassionate and innovative care possible, we bring together state-of-the-art technology and an exceptional team of health care professionals. For the healthcare professional, our Greeley, Colorado location offers access to a wide variety of recreational activities in an inviting, close-knit community.

POSITION SUMMARY
This position directs, trains and assures the work quality of a team of patient financial services staff members. Through effective leadership, this position creates high quality service to patients, providers, payors and staff for services such as billing, collections, registration, scheduling, admitting and financial counseling. Holds responsibility for achieving designated team work goals.

CORE FUNCTIONS
1. Schedules and supervises the work of assigned staff to achieve the defined business goals and to ensure smooth work flow in the department. Coordinates team activities and the staff-to-workload ratios to accomplish the most effective use of resources. Sets work goals for team members and monitors measurable outcomes in accuracy, timeliness, productivity and service quality.

2. Provides leadership, work goals and coaching for staff. Selects, hires and trains staff for assigned area. Manages labor expenditures within budgetary guidelines. Conducts performance reviews, counseling/disciplinary action and termination of assigned staff. Works with the team to achieve designated work goals.

3. Uses advanced business and software skills for creating documents, letters, spreadsheets, reports, graphics, and presentations.

4. Coordinates and participates in special projects as assigned.

5. Works under limited supervision following defined procedures and holds responsibility for the performance of the assigned work group. Typically supervises five to fifteen non-exempt staff members. Internal and external customers include all levels of staff in a variety of departments, physicians and their office staff, patients, families, government agencies, insurers, social services, payor organizations.

MINIMUM QUALIFICATIONS

Requires the knowledge and business skills normally demonstrated by an Associates degree in Business Management or equivalent education and/or experience.

Requires a proficiency level typically achieved in three to five years in office management and/or employee supervision or leadership in healthcare insurance and billing. Business skills and experience in the assigned work area are required.

Advanced abilities in the use of common office software, word processing, spreadsheet, and database software are required. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Excellent organizational skills, human relations, and communication skills required.

PREFERRED QUALIFICATIONS

Work experience in billing Arizona, Colorado, Nevada, and other state Medicaid plans, Medicare billing, experience with all insurance types, hospital admitting experience, and experience with the company???s billing system are preferred. Demonstrated success in a leadership role is a plus.

Additional related education and/or experience preferred.