Job Summary

Lead, implement and sustain efficient and effective operations in the areas of patient access, scheduling, revenue cycle, triage, and community relations; manage budgets; develop and meet quality standards; lead and develop staff of multiple practices. Oversees practices at multiple locations and work collaboratively with Physicians and Medical Directors to ensure the success of the individual practices and the physician enterprise overall.

Minimum Job Requirements

• Bachelor's Degree Business Administration or Healthcare Administration
• 3-5 years Progressively responsible management/administrative experience in physician practice management including oversight of multiple physicians
• Strategic/business planning, detailed implementation plans, and tactical execution experience

Knowledge, Skills, and Abilities

• Demonstrated effectiveness in managing departmental operations and supervising multilevel personnel.
• Strong knowledge of physician practice financials and payor reimbursement.
• A systematic, logical approach to problem solving, decision making and the development and administration of systems to address day-to-day issues and the long-term improvement needs of the practice.
• Strong knowledge of professional fee revenue cycle functions.
• Demonstrated budgeting, financial, and analytical skills.
• Computer savvy with proficiency in Microsoft Word, Excel, Access, and PowerPoint.
• Ability to prepare and present comprehensive reports and presentations.
• Excellent interpersonal, verbal, and written communication skills, including strong listening skills.
• Ability to exercise a high degree of initiative, judgment, discretion and decision-making to achieve organizational goals.
• Flexibility in planning and managing projects with the ability to oversee and coordinate various activities concurrently, anticipate changes, and adjust accordingly in a fast-paced environment.
• Strong negotiation and persuasive skills.
• Ability to manage outside of formal authority.
• Ability to effect measurable change within the practices.
• A personal demeanor consistent with the MCH Way, contributing to a positive, supportive work environment for physicians and administrative team members.
• Ability to assume challenging and special projects, while working with minimal supervision