The Maitland Office Plaza houses our highly skilled teams that support our hospital system including Marketing, Patient Financial Services, Revenue Management, the Credit Union and Human Resources.
The Trickle Building, a two-story office structure, creates an atmosphere of health and healing, with a healthy-style café and quaint chapel.
The main lobby is filled with lush greenery and a light trickle of water, creating a holistic environment.
We offer great benefits with immediate Health Insurance coverage
Career growth and advancement potential
Work Hours/Shift: Full Time / Day (Hybrid Schedule)
You Will Be Responsible For:
Operational management of charge auditing, denials, and clinical liaison teams through effective staffing plans and work assignments. Drives operational workflow with accountability for meeting established quality and productivity goals while seeking ways to improve the efficiency and accuracy of charge capture. Responsible for providing team members with the tools and training needed to effectively meet these goals. Assists in evaluating monthly budget and staffing needs by scheduling staff levels to meet volumes, proactively flexing staffing to ensure goals are maintained.
Oversees the Clinical Liaison team and assists by bridging the gap between the clinical, finance, and revenue cycle departments. Continually evaluates clinical department charge capture processes, department functions, and revenue flows to ensure appropriate compliance with billing and regulatory guidelines and communicates effectively with department leaders and staff. Works proactively, serving as a centralized resource to Revenue Cycle, Clinical, MIS, Managed Care, Finance, Accounting, and other related departments as it relates to revenue integrity. Assists with charge establishment for new services and departments.
Accountable for the denials’ process, ensuring appeals are completed timely while seeking proactive approaches to avoid denials. Works with Revenue Integrity leaders, Clinical Liaisons, and charge auditing team members to proactively identify opportunities to avoid denials. Understands various clinical information systems and reviews both inpatient and outpatient accounts to reduce denial rate and write off amount. Proactively works with revenue cycle department leaders to provide education as it pertains to changes in medical necessity, in accordance with local/national guidelines.
Maintains extensive knowledge of regulatory and billing guidelines, standards of clinical practice, and working knowledge of revenue cycle processes while proactively researching new and changing regulations to ensure system operations are aligned with requirements. Implements changes as needed to ensure compliance is adhered to and educational gaps with employee teams and impacted departments are filled.
Provides continual education to Revenue Cycle employees, leaders, and related departments on principles of Revenue Integrity to include compliance, denial avoidance, and Chargemaster practices. Communicates effectively and collaborates with other departments to implement regulatory standards that assist in revenue attainment while accurately complying with billing guidelines.
Develops and manages revenue process improvement strategies in support of clinical departments, implementation of information systems, and process initiatives. Responsible for maintaining system edits to ensure they achieve compliance, payment optimization, and process efficiency across Revenue Cycle. Responsible for ensuring the Chargemaster is properly maintained and updated to ensure all charging and coding regulations are followed and compliance is achieved. Responsible for the implementation of the annual changes to Hospital Outpatient Prospective System and assists with annual pricing updates.
What You Will Need:
EDUCATION AND EXPERIENCE REQUIRED:
Bachelor’s degree in Business Administration, Finance, Healthcare or related field, OR
Five years of equivalent experience in hospital-based healthcare, in either a clinical or financial setting, OR
Minimum of three years of experience in healthcare-related field, with specific emphasis on billing/coding and/or revenue cycle operations
Clinical and/Or Epic Revenue experience, Electronic Health Records System
EXPERIENCE, LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:
Certified Coding Specialist (CCS) or Certified Professional Coder (CPC/CPC-H)
Registered Health Information Administrator (RHIA), or Registered Health Information Technician (RHIT)
Certified Public Accountant, Certified Management Accountant, Certified Financial Planner
Certified Revenue Cycle Representative (CRCR)
Current registration, licensure, or certification with Florida State Board of Nursing (LPN, RN, ARNP, or NP), or Florida State Dept of Health and Human Services
The Manager of RevenueIntegrity provides operational management of the wide range of responsibilities performed by the Revenue Integrity staff. This position is responsible for bridging the gap between the revenue cycle finance and clinical departments by serving as a centralized resource for the integrity of billing and compliance issues. Responsible for all operations related to the Charge Description Master (CDM), charge capture, patient and departmental audits, denial management, revenue cycle finance and reimbursement. The Manager ensures success in meeting and exceeding Revenue Cycle goals while protecting the financial and compliance standing of AdventHealth. This position is responsible for employee hiring, training, education, development of staffing plans, and employee engagement. This position adheres to AdventHealth Corporate Compliance Plan and to the rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.