Job Summary: The Regional Director, Telecommuncations and Dispatch Center is responsible for the planning, organization, directing, controlling resources, and the delivery of communication services for the Valhalla, Health Alliance and Mid Hudson facilities. The Regional Director will have oversight of the switchboard, emergency code/alarm system, support services call center, and mobile device management for the Valhalla, Health Alliance and Mid Hudson . The Regional Director will be responsible for implementing policies, procedures, and performance metrics, including quality standards. Responsibilities: Establishes, identifies and ensures systems and standards are in p