MANAGER, HEALTH INFORMATION MGMT - RELEASE OF INFORMATION
Duke University Health System
Location: Durham, North Carolina
Internal Number: 210924
PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke Primary Care. The PRMO focuses on streamlining the revenue cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Dukeâ€™s reputation and mission of advancing health together. Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance.
Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Manager, Health Information Management who will embrace our mission of Advancing Health Together.
General Description of the Job Class
Plans, develops and manages activities, work load and special projects for the HIM Operations Manager, Release of Informationto meet the standards set by the Hospital and Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
Duties and Responsibilities of this Level
Manages the compliance of Federal, State, the Joint Commission, and requirements.requested.employees.programs
Duke ensure medical medical other regulatory agencies laws related to Health Information Management and Privacy.
Coordinates process and policy enhancement in order to support Federal, State, the Joint Commission, and other regulatory agency.
Serves as a departmental liaison with DUHS Accreditation and Compliance.
Directs the planning, organizing, and controlling of the administrative and operational activities of assigned units.
Areas of responsibility may include: the collection, preparation and scanning of non-interfaced paper medical records in a timely manner to support patient care and coding of the records, the compliant release of medical information including representing the institution at court cases involving subpoena of medical records, the accurate analysis of the medical record for deficiencies and the assignment of the deficiency to the correct MD for completion according to the timelines prescribed in the medical staff bylaws, transcription, data quality and integrity of the records, and/or records storage and retention.
Rotates after hours #HIMO n-Call#.
Works with the Director of HIM to developlong and short term goals, objectives, plans, and assures the implementation of these.
Works with the Director of HIM to create, implement, and monitor departmental policies and procedures that support the organizational goals, business objectives, and clinical documentation.
Manages within a matrix organization across HIM and the Health System.
Assists the Director of HIM in planning, developing, and controlling budgets including personnel, capital equipment and operations for their work unit.
Monitors units productivity and recommend improvements to related systems to enhance units productivity.
Evaluates the impact of innovations and changes in programs, policies, and procedures for their work unit(s).
Recommends new and revised procedures to ensure the proper collection and maintenance of medical information to compliance with regulatory and legal requirements.
Oversees the daily operations of the assigned work unit(s) including priority setting, staffing, hiring, disciplining and performance appraisals; and monitors quality and training of all assigned.
Represents the Director of HIM at all meetings.
Plans and conducts meetings with subordinates to ensure compliance with established departmental practices.
Implements all new policies, changes standards.
Attends HIM weekly project meetings, training sessions, as needed as well as attend CHIPS or HIMOC to discuss quality documentation issues that exist across DUHS.
Prepares all monthly, quarterly, and annual statistical reports
Perform other related duties incidental to the work described herein and performs other related work as required.
Requires a bachelors degree in Health Information Management, Computer Science or a related field.
At least four years of experience in health information management, computer science, health services, patient accounting or patient management, with at least two years in a supervisory role.
Degrees, Licensures, Certifications
RHIA, RHIT or eligible preferred.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.