Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
ProHealth Physician’s, part of Optum’s multi-practice facility including a variety of healthcare services such as primary care practices (adult and pediatric), specialty care, Express Care center, and phlebotomy services located in Glastonbury, CT has an immediate opening for RN Clinical Manager.
In this role you will provide clinical leadership and management with oversight of the daily clinical operations to ensure the efficient administration of all clinical activities and adherence to health and safety protocols. Provide direct supervision of primary care and ExpressCare Nurses, Medical Assistants, and Phlebotomists. Provide indirect supervision of specialty clinical staff and imaging techs in collaboration with the service line managers and clinical leads. Directly report to assigned Regional Nurse Manager and indirectly report to and collaborate with the Site Administrator. Participate in continuous improvement initiatives and lead clinical staff through transformative change. Provide direct patient care when required.
Manage day-to-day clinical operations by handling issues within the site with Site Administrator and/or appropriate leadership, while fostering an environment of continuous improvement and maintaining high standards for service
Plan, implement and evaluate the clinical staffing needs on a daily basis to adequately support patient care in a given area; assigning clinical staff based upon patient acuity, practice volume, and staff qualifications
Work collaboratively with the Site Administrator, Site Medical Director and other medical leadership to ensure quality patient care is provided in an efficient and cost effective manner while meeting all regulatory standards
Partner with Site Administrator and Operations Manager to lead Active Daily Management
activities including conducting daily huddles, updating visual boards, and conducting staff and
provider meetings in order to ensure effective communication across all disciplines within the site
Monitor practice quality metrics and manage efforts to improve results, including assigning staff to outreach for results and partnering with Operations Manager in assigning admin staff to
schedule patients with gaps in care
Work with Site Administrator, Operations Manager or others to respond to patient concerns as needed. Monitor and address patient complaints within position responsibility. Ensure the highest level of patient satisfaction. Work with providers, clinical staff and others to address and prevent problems
Overall operational responsibility for the routine clinical functions including:
Ensure appropriate clinical staffing levels and timely, accurate submission of payroll, management of staff time off requests for all direct reports
Direct oversight of clinical policies and procedures, as well as health and safety protocols
Ensure adequate equipment and supplies are available for assigned area
Partner with Site Administrator and Regional Nurse Manager in the hiring of site clinical staff
Conduct audits of clinical staff to ensure staff is completing entire clinical intake and addressing patient gaps in care on every patient, every visit
Other duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
High School Diploma or GED Equivalent
Active unrestricted RN licensure in CT
2+ years of RN experience
Progressive nursing leadership experience in a hospital or medical group practice or other Outpatient/inpatient setting
Proficient in a variety of software products/systems such as Microsoft Office Excel, Word, electronic health record, scheduling
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
BSN or higher
Primary care and/or out-patient experience
1+ years of management experience in a clinical setting
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Connecticut Residents Only: The salary range for Connecticut residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
**PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis (“Internal Candidates”) are not eligible to receive a Sign On Bonus.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.