Job DescriptionGreater Lakes PACT program focuses on individual's recovery, safety in the community, the promotion of wellness and independence of the individual in their residential structured setting, and the re-establishment to a higher level of social life functioning. These services are designed to support and rehabilitate individuals who are experiencing symptoms of severe mental illness that impact their ability to live in the community. Seventy-five percent or more of services are provided outside of the program office in locations that are comfortable and convenient for clients. Peer Case Managers are individuals who have experienced behavioral health issues themselves and are on their own recovery journey. They are well grounded in their own recovery and model competency in ongoing coping skills. As members of the PACT team, Peer Case Managers/Counselors help clients identify goals that promote recovery, assist them in reaching these goals and assist them in adjusting to successful community living. Assists program participants to achieve successful independent living, obtaining/maintaining housing, and pursuing vocational/educational goals. Assists program participants in developing effective natural supports and in obtaining, maintaining, and/or using appropriate mental health, medical and community resources. Provides outreach, peer counseling, independent living skills training, and assist with crisis intervention and stabilization. All services are provided under the supervision of a Mental Health Professional. Responsibilities Assists participants in developing successful independent living skills, in order to avoid incarceration. Teaches independent living skills to individuals being served in the PACT program, such as cooking, cleaning and shopping for food. Models and teaches skills and behaviors that lead to successful community living. Models and teaches effective interpersonal skills so that individuals are able to more effectively advocate for their needs. Assists participants in setting wellness goals, in making medical/dental appointments, and provides transportation and support as needed. Assists other staff in monitoring health and safety of participants and their living environments. Teaches participants how they can more effectively avoid re-incarceration and assist in developing the resources and natural supports that make community living more satisfying. Assists participants in meeting recovery goals. Uses effective peer counseling skills to provide opportunities for consumers to consider accessing needed social services, mental health and chemical dependency services. Provides peer counseling and referral as needed on a variety of issues. Assists clinical staff in providing crisis and stabilization services to participants, jointly outreach with clinical staff as needed. Maintains professional clinical boundaries with participants. Maintains peer counseling competency and resource knowledge required to meet changing consumer, community, and industry trends. Assists with the development of Independent Supported Housing options for participants. Assists participants in securing housing, funding, food stamps, and other basic necessities and services, as needed. Works with local landlords to develop support for and trust in the model of Independent Supported Housing. Assists program participants with applying for housing subsidies. Completes progress notes on time for each service providing a clear, concise description of the client's progress towards recovery goals. Progress notes routinely meet medical necessity requirements for both individual and group services. Current YTD progress note compliance percentage (will be calculated for PR). Practices effective caseload management in ways that meets productivity expectations. Consistently maintains YTD productivity at 100% or higher. Knowledge & Skills Familiarity with the DSM-V Basic awareness of substance abuse/dependence issues Ability to develop and implement treatment strategies tailored to individual client needs Knowledge of community resources Well-developed skills in managing time, priorities, and paperwork; excellent written and oral communication skills Must be able to work effectively in a team environment and the ability to collaborate effectively with external partners Understanding of the importance of clear, professional boundaries, and maintenance of such Cultural competency Education and/or Experience Requires a high school diploma/GED and two years' relevant experience. Prefer an AA in a social services related field. Other combinations of education and experience that provide the required familiarity and skills may be considered. Must be eligible for a Washington State Department of Health Agency Affiliated Counselor. Must be able to pass the Pierce County criminal background check to obtain clearance to enter the Pierce County Jail. Must be or commit to becoming a Certified as a Peer Counselor by the State Division of Behavioral Health and Recovery within one year of employment (see below). Peer Counselor Requirements: Self-identify as a consumer who is receiving or has received mental health services. Demonstrate having been well-grounded in mental health recovery for at least one year. #LI-JG1
Position Type: Full-Time Regular Full Time Employee: YesPrimary Shift: Evening Work Schedule: Tues - Sat. 11:30am - 8:00pm
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.