Kaiser Permanente - Washington Permanente Medical Group
Location: Renton, Washington
Internal Number: PROGR003047
Washington Permanente Medical Group (WPMG) is a clinician-led, self-governed and independent multi-specialty group practice, providing care to the more than 700,000 Kaiser Permanente patients in Washington state. We work unencumbered by traditional health care obstacles and without silos; prioritizing people over profits, collaboration over ego, and driven by a singular goal: our patients' health. At WPMG, we take care of the whole person, with a team to address the fundamental, social, and emotional needs that contribute to total health. We are clinicians motivated by the desire to make a purposeful difference in the communities we serve, and in how health care is delivered.
Kaiser Permanente-Washington Permanente Medical Group- is seeking a full-time 1.0 FTE Program Manager, Wellnessto join our WPMG HQ team in Renton, Washington.
The Wellness Program Manager is responsible for the oversight and administration of the portfolio of projects that are prioritized by Medical Director of Wellness. The Program Manager supports the Medical Director of Wellness in accomplishment of their strategic goals and objectives as well as provide support in the deployment of organization wide initiatives and projects.
The Wellness Program Manager will provide organizational support to the Health & Wellness Advisory Group (HWAG), support and facilitation of core business processes, facilitate various improvement projects, and drive the execution/ implementation of the Wellness program and individual project plans. The position will ensure local clinician leaders have tools and processes for monitoring and tracking of the shared work of leadership team with clear direction on accountability and key milestones. The PM will manage leadership communication mechanisms, provide project management support on initiatives, monitor program and project status, provide regular updates to leadership, and prepare presentations for various audiences. The PM will work collaboratively across the organization to analyze opportunities improving clinical outcomes, service quality, financial performance, and operational efficiencies. The demands of the organization will require the PM to consistently demonstrate flexibility, operate with a high level of autonomy, understand the principles of change management, and manage up to Executive Leaders.
PRINCIPAL DUTIES & RESPONSIBILITIES
Provide organization and support for the Wellness leadership teams shared and individual work
Support core programs
Virtual wellness offerings
HWAG development & workstream support
Champion development & workstream support
Develop and facilitate organizational business processes for the Wellness team.
Ensure leaders have access to appropriate and meaningful resources
Participate and represent the Wellness function in leadership and other multidisciplinary meetings to advance the Wellness work across the organization and with our partner organization for KPWA collaborations.
Perform majority of tasks independent of supervision. A certain degree of creativity and judgement is required.
Prepare project materials in timely and accurate manner (schedules, reports, and budgets) and track and monitor program deliverables.
Provides occasional training/mentoring of staff on the types and use of various process and/or tools.
Must meet WPMG compliance and code of conduct standards.
Maintain SharePoint site
Collaborate with Communications team on marcomm strategy for program initiatives and events
Regularly attend and participate in the inter-regional Permanente Health and Wellness Workgroup. Prepare any action items, work, and updates for the workgroup meetings.
Leads on design and management of Wellness related trainings, workshops, and conferences
Annual Wellness Week
Biennial Wellness Conference
Coordinate ICPH/ACPH conference participation
Other duties as assigned.
BA/BS or equivalent combination of education and experience.
Two years experience working in an employee wellness program with medical staff and/or health related field, administrative and/or management experience.
Project or Program Management Certificate
Competencies: Skills, Knowledge & Behaviors that are required for performing the job
Demonstrated leadership skills with the ability to direct the activities of others on a direct or matrix team basis.
Ability to collaborate and be influential across structures and roles.
Ability to juggle and effectively and timely addresses the demands of the complex medical environment such as medical/legal issues, staff concerns, customer demands, performance improvement, workforce engagement, etc.
Celebrate successes, recognize excellence in performance, and communicate accomplishments to build pride.
Develops cultural competency and agility in self and others in order to Understand and respond to the different care experiences faced by our diverse patient population.
Translate and communicate Kaiser Permanente mission, vision and performance to staff.
Takes a leadership role to "walk the talk" and models goal-oriented, collaborative high performance.
Understands the fundamentals of bias and is able to take this into account as a leader.
Understands the value of diverse teams and demonstrates commitment to diversifying the medical group and leadership.
Leads by example in the areas of communication, strategic planning, workforce engagement, partnering, and goal setting.
Model and promote an effective partnership within KPWA.
Knowledge of delivery system operations, healthcare delivery systems and trends.
Knowledge of business process and rapid cycle improvement and systems thinking
Ability to participate in activities to maintain knowledge of major advances in the practice of medicine through attendance of external conferences, educational seminars and involvement in professional association activities.
Ability to participate in activities to enhance knowledge of administrative operations through educational efforts and involvement in professional association activities.
Ability to challenge established ways and lead change.
Demonstrated effective problem solving and decision-making skills.
Proven negotiation and conflict resolution skills. Excellent communication skills.
Provides clear written and oral communications to support WPMG's and KP's vision, mission, and operating plan, as needed or required.
Encourages front line staff to improve care where they work.
Human Resource Skills
Financial and human resource management skills; demonstrated success working with medical staff.
Project management and data analytics skills.
As a condition of employment, all clinicians and employees are required to verify COVID-19 vaccination status. As part of the pre-boarding process and before starting work, you will be required to verify your vaccination status, and will be provided an opportunity to apply for an accommodation based on a religious or medical reason, if needed.
Renton, with a population of 101,300, is located on the south shore of Lake Washington with spectacular views of the lake, the Olympics, the Cascades, and Mount Rainier. The Cedar River runs through the heart of downtown and offers an abundance of natural beauty and a run of federally endangered chinook salmon. The City is centrally located for access to the regions' transportation network, accessible by four state and three interstate highways, only minutes away from Seattle, Bellevue, Tacoma and Sea-Tac Airport. Renton's strong economic base, diverse marketplace and favorable business climate have attracted the attention of nationally recognized companies that are looking to provide employees and their families with an outstanding quality of life.
We are dedicated to building lifetime relationships with peers and patients in Washington State's richly diverse communities. Many know the Pacific Northwest as an attractive tourist destination with beautiful scenery, friendly people, and a host of cultural and recreational opportunities. These elements, and others, make Washington an excellent place to live.
Equity, Inclusion and Diversity
In our local communities and across the nation, Kaiser Permanente sets the standard for respectful care. With multicultural staff, equity, inclusion and diversity councils, medical interpretation resources, outreach efforts, educational programs and more, Kaiser Permanente puts people first in our medical centers and beyond.
As part of Kaiser Permanente, Washington Permanente Medical Group (WPMG) seeks to create equity in our communities, eliminate health disparities, and always put patients--the heart of everything we do--first.
Following the guidelines in our National Diversity Agenda, every member of our team strives to:
Provide culturally responsive and appropriate medical care to improve the health and satisfaction of all people in our increasingly diverse membership
Recruit and retain clinicians and staff that enhance our workforce
Grow our membership by providing exceptional service and clinical care to all communities in our region
Creating a diverse workforce, an inclusive environment, and equitable opportunity for employment, growth, and advancement are deeply linked to our mission, our business, and our economic future. WPMG continues to add programs that build and maintain a workplace where we engage with our members, communities, and each other--with dignity, respect, and cultural understanding.
Equal Employment Opportunity
As part of our commitment to our employees and the members and patients we serve, we integrate diversity into all aspects of our operations. Maintaining a workforce with industry-leading levels of diversity through deliberate planning, development, and outreach is critical to fulfilling our mission, sustaining our business objectives, and providing the best level of care to our members and patients. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.