Penn State Health Milton S. Hershey Medical CenterLocation: US:PA:HersheyWork Type: Full TimeFTE: 1.00Shift: DayHours: 40/WeekSUMMARY OF POSITION:The Manager Process Improvement is the leader of the day-to-day operations for identifying, executing, and monitoring complex enterprise wide quality improvement initiatives to ensure achievement of sustained excellence in quality, performance improvement, patient safety and the patient/family experience. Works closely with key quality/patient safety leaders within the institution to ensure the organization achieves and sustains outstanding performance on key, nationally standardized metrics of quality and patient safety. This role will include pr