Health Services Manager - Hybrid in Milwaukee, WI or Green Bay, WI
Location: Milwaukee, Wisconsin
Internal Number: 119948031
Careers at Landmark, part of the Optum and UnitedHealth Group family of businesses. At Landmark, we work to deliver high quality, comprehensive care to chronically ill patients wherever they reside and whenever they need it. We focus on doing what’s right for the people we serve, even when it’s not easy. This is your opportunity to be part of a compassionate team that is setting out to change health care for complex, chronic patients. We’re looking for driven people like you because changing the status quo takes dedication. Here, we’ll invest in your personal and professional growth while giving you a unique opportunity to make a difference. Helping people feel their best is a rewarding part of doing your life’s best work.(sm)
The Manager of Health Services is the nursing leader for a specific Landmark market, and partners closely with the local Regional Medical Director and General Manager, or Executive Director, to formulate market-level strategy and generate outcomes.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Hybrid role: Only in Wilwaukee or Green Bay
Primary Responsibilities: The Manager reports directly to the General Manager, or Executive Director. In addition, the Manager has a dotted reporting line to the Clinical Operations team, which is a shared function across all Landmark markets.
Oversees the office-based telephonic care management team, which is comprised of RN Nurse Care Managers; LPN Nurse Care Advocates; Social Workers and other allied clinical staff
Directs the care management team who are responsible for core clinical processes, such as effective care planning, transitions of care management, quality, and care collaboration with health plans and community providers
Oversees administrative staff, with responsibilities for scheduling, on-call schedule management, medical records management, and tactical care coordination
Leads quality initiatives for the market, and represents the market on the company’s Quality Management Committee
Interfaces with health plan leadership by reporting on key clinical initiatives and outcomes, and through clinical case reviews
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Current RN License, BSN preferred
3+ years of clinical practice in a hospital, clinic, home care, or nursing home setting
2+ years of increasing supervisory or management experience in a health care setting
MBA or Business Experience
Case management experience
Disease and utilization management experience
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.