Summary: Responsible for the management of the day-to-day operations of the practice which includes, but is not limited to: providing supervision and direction to the practice staff, able to assist in training new staff members and assist in continued training for existing staff, conducting monthly and/or weekly staff meetings, promoting customer service, constantly analyzing operations, and attempting to improve processes, in order to provide better patient services and improve the revenue cycle, maintain favorable relations between physicians, patients, hospital administration and Medical Group departments, and supervising staff performing revenue cycle activities ensuring daily adherence to policies regarding scheduling, pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling and quality monitoring. May have additional department specific responsibilities as necessary.
High school or equivalent
Five years medical office experience
DE Driver's license with no more than 3 moving violations.
Responsibilities: Establishes and maintains efficient and responsive patient flow by: managing provider schedules and appointment slots; collaborating with providers to address issues/concerns affecting patient flow; prioritizing work activities - evaluating effectiveness and modifying work assignments as necessary, ensuring supplies available/accessible and exam rooms stocked.Schedules staff to meet the demands of the practice. Supervises staff to ensure practice optimization. Creates and maintains Weekly, Monthly KPI reporting to Managers. Provides budget compliance and variance reports, including corrective action plan.Establish and monitor audit controls to ensure billable services are accounted for. Monitors missing slips report. Reconciles provider services performed outside the office to ensure charges are captured and submitted for billing.Monitors registration process for accuracy. Adheres to financial clearance procedures ensuring that payment responsibility is identified and that services are payable. Ensures collection of time of service payments to include co-pays, deductibles and prior balances. Ensures orientation and training checklists are completed. Assures annual mandatory education is completed on time. Ensures required competencies are assessed and documented, in conjunction with the Clinical Coordinator for specific competencies.
Competencies and skills: Essential: * Clear Communication Skills Both Written And Verbal * Able To Keep Confidential Information Regarding Patients, Team Members * Able To Withstand Crisis Situations * Has Skills To Provides Customer Service To Patients, Team Members And Visitors * Proof Of Current/Valid Car Insurance * Knowledge And Experience With Electronic Health Records * Valid DL With No More Than 3 Moving Violations
Education: Essential: * High school graduate or equivalent
Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services.
Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy.
With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services.
Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente...r in Lewes.
Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology.
Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.