Responsible for developing, directing, and improving Supply Chain data operations, strategic direction, and design principles to ensure alignment between business and data management objectives. Manages a core functional team of data integrity professionals to deliver on run-the-business operations and projects, while monitoring performance and personal development. Assists respective leadership with understanding and implementing data and process standards and supporting department budget planning and management. In addition, will lead enterprise-wide evaluation, design, and testing of new technologies that improve and enhance system reliability, availability, and serviceability with respect to Supply Chain data.
ESSENTIAL FUNCTIONS OF THE ROLE
Run-the-Business: Measures, monitors, and manages performance to Service Level Agreements and overall quality delivery for the respective team; implement Lean Best Practices to optimize performance, resolve issues and drive continuous improvement. Serves as a point of escalation to staff when issues arise
Project Delivery Management: Develops business cases, reviews and approves business and/or data model requirements, defines scope or projects and work schedules, and manages departmental resources to complete projects on time, within scope, and on budget. Serves as a point of escalation to when project issues arise
Resource and Performance Management: Maintains proper staffing levels, allocates resources, manages payroll, provides ongoing two-way feedback, develops and executes staff development plans, and evaluates individual performance; conducts personnel actions such as promotions, transfers, and other status changes
Budget Planning and Management: Assists management with planning and ongoing management of departmental capital and operational budget in accordance with Supply Chain strategic plans and run-the-business needs
Promote Data / Process Standards: Understands requirements and designs of data modeling and process standards. Works with management to finalize standards to ensure long-term sustainability, strategic alignment, and cost effectiveness of proposed enterprise and departmental data standards; promotes consistent adoption of new data integrity and process standards within Supply Chain.
Strategy and Planning: Directs the overall strategy, data model and process improvements for BSWH Supply Chain data integrity offerings and support. Identifies business requirements that affect enterprise data governance and provide solutions that integrate into the overall strategy.
Leadership: Serves as a subject matter expert for data integrity frameworks, methods and tools. Participates in the governance process to ensure the Supply Chain delivers the desired benefits to BSWH. Acts as coach to advise Supply Chain technical and support teams in any data integrity disciplines.
KEY SUCCESS FACTORS
Project management - Skilled project manager with ability to articulate business needs, develops detailed specifications and project plans in conjunction with team, ensuring that milestones are met and that end products meet customer needs/expectations.
Communication skills - Effective at providing timely, concise, audience-appropriate information orally and in writing; able to listen and understand escalations from team and escalate appropriately to director when necessary. Strong communication, collaboration, and leadership skills with technical organizations and management teams.
Problem solving - Able to analyze problems comprehensively and apply critical thinking derive a resolution; takes initiative to own an issue and tackle the issue till identification of root cause and resolution.
Teamwork and relationships with others - Strong collaboration and team-building skills with a track record of building strong, enduring relationships within a data integrity team.
Time management and quality delivery - Responsive to management and staff. Able to maximize time to produce comprehensive, polished deliverables and on target operational results.
Customer focus - Skilled and committed to meeting expectations of internal and external customers; able to address the immediate problems and pain points of customers effectively.
Performance management - Experienced at translating organizational direction into specific team and individual contributor job expectations; as well as managing performance through effective monitoring, coaching, and feedback; ability to establish and maintain a collaborative, high performance environment by capitalizing on employee talents, experience, interests, and diversity.
Resource management - Experienced at influencing results through appropriate staffing, budget management, removing performance barriers, and maximizing available resources for a small team.
Other - Expertise around industry best practices in the various aspects of data management, technology trends, Supply Chain knowledge and the ability to develop solutions to implement key business strategies. Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
BENEFITS - Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
EDUCATION - Bachelors Degree or High School Diploma plus 6 years of related experience
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!