Senior Contract Operations Manager - Work from Home
Location: Danville, Pennsylvania
Type: Full Time
Internal Number: R-38112
Lead the centralized contracts team's operations vertical by providing support for the team's members and stakeholders through process improvement, resource management, contract lifecycle management (CLM) application optimization, key performance indicator (KPI) tracking, and analytic review with appropriate systems and tools relevant to functional areas that deliver tangible value to the organization.
Develop and maintain cadenced and ad hoc reporting, dashboards and visualized metrics to track and communicate trends in operations and cross-functional efficiencies, KPIs, including identifying opportunities for improvement
Partner with team members, stakeholders, cross-functional teams, and business units throughout the organization to influence desired outcomes
Help create and maintain an approachable, self-service knowledge base to educate teams and allow ready access to standard operating procedures, process maps, etc.
Manage the centralized contract team's SharePoint page to ensure accurate and up-to-date content
Oversee and lead multiple projects
Plays a key role in influencing change within and across operational units
Assist with on boarding and training for new and existing contracts talent on the various contract's teams regarding application utilization, workflow, best practices and updated efficiencies and other areas of responsibility as needed
Maintain contract records and associated documentation to ensure data integrity, fulfillment of appropriate compliance standards and accurate reporting
Advisor on projects, offering solution-design support and best practices for process management
Monitor business readiness and adoption through process performance audits and reports
Familiar with contracts terminology and structure to be able to build applicable reporting, metrics, and complete other responsibilities as necessary
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
*Geisinger offers a comprehensive suite of healthcare benefits all starting day one of employment! This includes medical, prescription drug, vision and dental coverage. We also offer up to $5,000 tuition reimbursement and 5% contribution to your retirement plan.
Minimum of 5 years-Related work experience (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 1...3 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.