Regional Director Patient Financial Services Shawnee Mission
Location: Altamonte Springs, Florida
Internal Number: 23011451
All the benefits and perks you need for you and your family:
·Benefits from Day One
·Whole Person Wellbeing Resources
·Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Job Location: Shawnee Mission Medical Center
The role you’ll contribute:
Responsible for directing the operational, financial and personal functions of admitting/registration, centralized scheduling, financial counseling, pre-certification/insurance verification, and/or patient business office, to include:billing, cash posting, collections, customer service and AR vendor management; and other duties as assigned as a Corporate PFS team member and member of hospital leadership
The value that you bring to the team:
·Develop and maintain monitoring and reporting systems to ensure patient access and/or accounts receivable activities are meeting quality, productivity and reimbursement goals.
·Develop and maintain knowledge of payer billing requirements and apply them to ensure proper and timely reimbursement.
·Develop and maintain an understanding of Federal, State, local and industry regulations, rules, and standards to ensure compliance with requirements (Medicare, Medicaid, HIPAA, JCAHS, etc.)
·Develop and monitor departmental budget, taking necessary action to keep expenses within stated budgetary constraints.
·Develop plans and initiate actions to ensure compliance with organizational targets and standards.
·Develop systems and process to ensure prompt, friendly and accurate operations.
·Develop, coordinate and maintain process and resources to rapidly/effectively bill and collect all hospital patient accounts receivable due within corporately established thresholds including meeting monthly and yearly cash collection targets.
·Develop, implement and enforce departmental/hospital policies and procedures as needed for successful operations
·Direct all levels of personnel management, including employee satisfaction/engagement, staff recruitment, orientation, training, scheduling, performance evaluations, counseling, and, as needed, terminations.
The expertise and experiences you’ll need to succeed:
·5 years of experience in healthcare receivables, patient access management, or related field
·Bachelor’s Degree in Business or Healthcare Management
·At least 8 years of experience in healthcare receivables, patient access management or related field
·Master’s Degree in Business or Healthcare Management
·Knowledge of ADT, patient accounting and electronic claims submission applications, especially Cerner applications (patient access, scheduling, patient accounting)
·Knowledge of ADT, patient accounting and electronic claims submission applications, especially
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.