Job DescriptionPeer Case Managers are individuals who have experienced mental illness themselves and are on their own recovery journey. They are well grounded in their own recovery and model competency in ongoing coping skills. They help clients identify goals that promote recovery and assist them in identifying services and activities to help reach these goals. Assist clients in obtaining, maintaining, and/or using appropriate mental health, general health, and other community resources relevant to their goals. Provide peer counseling, outreach, crisis intervention assistance, stabilization assistance; assist and support use of medical, community and natural supports, and facilitate psycho-education groups/classes. All services are provided under the supervision of a Mental Health Professional. The Peer Case Manager promotes the Mission of GLMH with a style that reflects the culture, the values and the mission of the organization. Responsibilities 1. Serves as a "recovery coach" to clients, collaborating with the client and their clinician to develop an effective Service Plan to support the client's goals and clinical Treatment Plan.2. Assists clinical staff in providing crisis and stabilization services to clients.3. Promotes the use of Peer services to both clients and clinicians.4. Assures that clinical documentation, written and online, is completed in a timely, accurate manner. 5. Completes progress notes on time for each service providing a clear, concise description of the client's progress towards recovery goals.6. Practices effective caseload management in ways that meets productivity expectations.7. Completes administrative documentation in a timely and accurate manner.Secondary Functions

Attend community meetings related to Peer services.

Participate in Agency, County, and State staffing and clinical reviews as requested.

Attend all Program and Agency mandated trainings and meetings.

May perform special projects as needed.Job ScopeThe Peer Counselor works semi-independently under the supervision of a Mental Health Professional. Work involves a variety of routine tasks of low to moderate complexity which are guided by formal policies and general procedures. Communication / Customer ContactsThis position involves a high frequency of communication, in various forms, verbal and written, with clients, other staff, and community partners. Must also abide by all confidentiality laws and pertinent codes of conduct. Knowledge & Skills

Knowledge of mental disorders and substance abuse issues

Effective counseling skills,

Ability to assess and teach independent living skills,

Good interpersonal communication skills and

Basic computer skills

Prefer knowledge of Pierce County public mental health system, community resources, and recovery-based and trauma-informed models of care.

Prefer reliable personal auto, driver's license, good driving record, and personal auto insurance. Education and/or ExperienceRequires a high school diploma/GED and two years' relevant experience. Prefer an AA in a social services related field. Other combinations of education and experience that provide the required familiarity and skills may be considered. Must be eligible for a Washington State Department of Health Agency Affiliated Counselor. Must be or commit to becoming certified as a Peer Counselor by the State Division of Behavioral Health and Recovery within one year of employment (see below).Peer Counselor Requirements

Self-identify as a consumer who is receiving or has received mental health services.

Demonstrate having been well-grounded in mental health recovery for at least one year.

Pass a WA State criminal background check (no recent serious convictions).

Complete specialized training approved by the State of WA and passing a written and oral State exam. The training and exam are free. Job Conditions Must be able to work both in and out of the office and go into consumers' residences and other facilities, which may require climbing stairs and walking on uneven terrain. Must be able to speak and hear at normal conversational levels.

Position Type: Full-Time Regular
Full Time Employee: Yes
Primary Shift: Day
Work Schedule: Day

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About MultiCare Health System

MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

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