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Department

Job Summary

Reporting to the Director of Service for Radiology and the Chief Operating Officer, the Administrative Director for Radiology is responsible for planning, organizing, and directing all technical, administrative, and financial, customer service/patient experience, regulatory, and imaging service quality activities in the Department of Radiology. The incumbent in this position shall be a strategic problem- solver who will be able to effectively manage and oversee a workforce of approximately 160 FTEs and a procedural workload of over 300,000 imaging studies annually.

Principal responsibilities include: developing/implementing departmental plans that depict programmatic initiatives in alignment with Denver Health's strategic imperatives; practicing sound budgetary management principles to include creating defined metrics across the domains of cost, quality, service, and talent -development; spearheading capital equipment evaluation/procurement activities; overseeing implementation of departmental policies, procedures, and protocols; leading employee engagement, recruitment and retention efforts; directing lean management initiatives to streamline patient flow, reduce supply costs, and improve labor productivity/equipment utilization; overseeing ongoing patient safety and quality assurance programs deployed within Radiology to include regulatory compliance initiatives pertaining to the American College of Radiology (ACR) and The Joint Commission; serving as an effective liaison between the department and external parties; and championing initiatives elevating customer services/patient experience within Radiology. The Department of Radiology offers the following imaging services at various Denver Health venues throughout the greater Denver metropolitan area: Computed Tomography (CT), Radiography, Interventional Radiology (IR), Magnetic Resonance Imaging (MRI), Nuclear Medicine, Positron Emission Tomography (PET)/Computed Tomography (CT), Ultrasound, Breast Imaging and Bone Densitometry (DEXA).


Essential Functions:

• Oversees all aspects of human resource management within Radiology to include: engagement, recruitment and retention; analyzing the adequacy of staffing levels and work schedules; ensuring competency of staff through standardized competency testing; and providing progressive counseling, when needed. (10%)
• Monitors Radiology's annual operating and capital budgets of each modality. Spearheads coordination of follow-up activities whenever unfavorable budget variances occur. Conceptualizes and implements, in collaboration with subordinate managerial staff, remedial strategies to correct unfavorable budget variances. (10%)
• Works closely with the Director of Service in developing strategic business plans for introducing new imaging services and equipment into Radiology's service portfolio. Such efforts include the performance of return on investment (ROI) analyses. (10%)
• Develops request for proposal (RFP) documents soliciting responses from a wide range of imaging equipment vendors. Coordinates site visits for vendor finalists as well as leads equipment price negotiations.
  (10%)
• Develops expansion requests for augmenting current imaging services through seeking operating funds to underwrite additional FTEs, supplies, and/or equipment such that various modalities within Radiology can improve service access and quality. (10%)
• Oversees preparation of Lean Problem Solving A3 documents for purposes of assessing perceived operating problems, the magnitude of these problems, implications in terms of costs and inefficiencies, and recommendations for change. (10%)
• Leads negotiation of contracts and agreements with outside vendors concerning imaging supplies and equipment. Ensures that these agreements are monitored by direct reports to ensure vendor adherence with contract provisions; performs follow-up, as necessary, to resolve vendor contract violations. (5%)
• Ensures positive patient experiences within Radiology by coordinating the analysis of patient complaints, concerns, and suggestions. Oversees necessary follow-up to bring closure to all registered patient complaints. (5%)
• Oversees maintenance of imaging equipment to ensure that scheduled preventative maintenance activities are performed. Triages nonscheduled equipment malfunctions by directing staff on the appropriate escalation procedures that must be undertaken to reduce equipment downtime. (5%)
• Oversees construction and renovation projects for patient care areas. Serves as liaison between clinical and construction team. (5%)
• Coordinates departmental huddles, Gembas, general intradepartmental meetings, and Radiology's in-services as well as serves as a facilitator at these forums. (5%)
• Performs one-on-one sessions with direct reports to acquire insights into work challenges, ideas for improving operations, potential needs for additional management tools, and perceptions about the quality of service delivery within the Department of Radiology. (5%)
• Serves as a departmental representative on various standing institutional committees/meetings (e.g., Continual Readiness Task Force, Leadership Forum). (5%)
• Oversees coordination of educational programs, continuing medical education (CME) courses, workshops, and in-services to enhance professional growth and development of Radiology's employee workforce. (5%)

Education:

• Bachelor's Degree Preferably in Radiology, Biology, Health Care, or a management related field Required
• Master's Degree Master's degree in Business Administration, Healthcare Administration, Public Administration, or related field preferred.

Work Experience:

• 4-6 years Management experience, preferably including some experience overseeing imaging operations, though experience with imaging is not required. Required and
• Toyota Production System leadership system/Lean and methodology, statistical analysis and research preferred

Licenses:

Knowledge, Skills and Abilities:

• Skill in exercising initiative, judgment, and decision-making in solving problems and meeting organizational objectives.
• Knowledge of managerial/financial theory and methods sufficient to be able to perform a variety of leadership functions.
   
• Knowledge in how to evaluate imaging technology in terms of functionality, patient safety features, efficiency, and cost efficacy.
   
• Negotiation - Bringing others together and trying to reconcile differences.
   
• Effective interpersonal skill sets that lead to productive communications and collaborations among clinicians, administrative professionals, vendors, regulatory agencies, and external stakeholders.
• Expertise in spearheading budgetary, financial, and strategic planning activities.
• Demonstrated knowledge of how to perform all personnel functions including hiring, undertaking performance evaluations, pursuing employee promotions, and administering disciplinary actions.
• Effective interpersonal skill sets that lead to productive communications and collaborations among clinicians, administrative professionals, vendors, regulatory agencies, and external stakeholders.
• Expertise in spearheading budgetary, financial, and strategic planning activities.
• Demonstrated knowledge of how to perform all personnel functions including hiring, undertaking performance evaluations, pursuing employee promotions, and administering disciplinary actions.
• Demonstrated knowledge of state and federal regulatory requirements (e.g., Joint Commission, Mammography Quality Standards Act (MQSA) pertaining to the delivery of imaging services at an acute care hospital.
• Microsoft Office Suite
• Epic EMR including analysis and reporting using EPIC tools/analytics and dashboards

Shift

Work Type

Salary

Benefits

• Competitive pay

• Outstanding benefits

• Education opportunities

• Shared leadership and advancement opportunity

• State-of-the-art facilities

• Immediate retirement plan matching

• Professional clinical advancement program

• Participation in evidence-based projects

• Public Service Loan Forgiveness (PSLF) eligible employer

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For read more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

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About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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