General Summary

Under limited supervision, assists the manager of care coordination in the supervision of the care coordination team. This includes providing guidance in regards to policies and procedures related to patient flow, discharge process and care coordination. Provides input regarding human resource functions. Provides input into performance improvement strategies.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by staff assigned to this classification. They are not to be construed as an exhaustive list of all duties.

1. Demonstrates comprehensive understanding and expertise in all aspects of Care Coordination.
2. Provides orientation and mentorship to new and existing staff members.
3. Works with Manager to facilitate learning experiences for staff for CEU credit.
4. Works with Manager to establish professional growth and development plans for staff.
5. Has input into the hiring/interview process for new care coordinators, social work, and utilization management applicants.
6. Collaborates with Manager on performance improvement related to Dashboard metrics.
7. Performs chart reviews to ensure chart compliance metrics achieved.