Provide leadership and direction in design, development, and implementation of a comprehensive patient safety program and manage the core institutional resources devoted to improving safety and achieving our vision of mission zero and becoming the safest children's health system in FL and beyond.
This individual will have direct oversight and leadership of reliability culture improvement, harm prevention, cause analysis, responding to harm, developing improvement capability among Nemours associates as it relates to safety and close partnerships with our statewide care delivery sites, employee health, inclusion, diversity, equity and alignment as well as health and wellness. This is an exciting opportunity to join a growing, excelling team achieving mission zero together.
Directly responsible for systems designed to support harm reduction, event detection, event review and corrective action planning as well as proactive mitigation of potential errors.
In collaboration with Nemours Children's Health FL operations and clinical leadership and Quality and Safety program leadership, participate in setting and implementing the annual strategic priorities to improve safety and eliminate preventable harm.
Maintains and helps develop a culture of learning AKA learning organization and leverages high reliability principles.
Partners with Director for Quality Improvement and Safety to ensure integration of information to prioritize improvement work as well as reporting to external networks where applicable.
Responsible for along with enterprise risk and legal counterparts, the enterprise patient safety evaluation system (PSES).
Key role in building a culture of proactive and reactive risk mitigation. Builds a culture of high reliability and reporting to detect near miss, precursor, serious safety events in addition to excellence and anticipation of risk.
Maintains and leads a cause analysis program to include proactive and reactive tools, defines with DV counterparts the standard set of tools from which Nemours will work from.
Contribute to local and enterprise strategic plans to improve safety, eliminate preventable harm, and build a culture of excellence.
Collaborate with Risk Management to support consistent reporting of safety events, event analysis, and mitigation strategies in a way that fuels improvement and manages risks effectively.
Collaborates with Risk Management in providing proactive risk mitigation strategies and responding to adverse events.
Master's Degree in health-related field or MBA. This requirement can be offset with 5 of more years of experience in a similar role or if currently enrolled in a program and expect to obtain a degree within 2 years.
Formal training in patient safety strongly preferred
Working knowledge of hospital practices and protocols as well as applicable regulations and guidelines
Demonstrated interest and track record of participation (and preferably leadership) in patient safety in a complex academic medical center
Minimum of 5 years healthcare experience required
Minimum of 3 years of healthcare leadership experience, either in quality or safety or clinical management required
Experience in leading Patient Safety programs at the local or institutional level
Certification as a certified professional in patient safety (eg CPPS) preferred
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.